Microsoft 365 support Albury
Microsoft 365 Support Albury: Local Help That Comes to You
Microsoft 365 (formerly Office 365) set up, moved and supported for Albury businesses. We come to you on site, and our help desk is a phone call away.
Local Microsoft 365 help that comes to you
Most Albury businesses run on Microsoft 365: email, Teams, SharePoint, OneDrive and the Office apps. When something breaks, or you want it set up properly, you want someone who answers the phone and turns up.
We are based just across the Murray River in Wodonga, and we always come to Albury. That includes Lavington and Thurgoona. Remote support covers everyday problems, and we visit on site for setups, migrations, new staff and anything that needs hands on a device.
We are a Microsoft Partner, and our team includes Microsoft 365 Fundamentals certified staff. You deal with a local team that knows how your business is set up.
Talk to our teamWhat we do with Microsoft 365 in Albury
From first setup to day-to-day support, on site or remote.
Setup and licensing
Your Microsoft 365 tenant, users and licences set up correctly, with the right plan for each person so you are not overpaying.
Migration to Microsoft 365
Email, calendars, contacts and files moved from Google Workspace, on-premises servers or older Office versions, with minimal disruption.
Help and support
Fast help with Outlook, Teams, OneDrive and SharePoint problems, by phone, remote session or on site in Albury.
Security and multi-factor authentication
Multi-factor authentication, conditional access and Microsoft Defender set up to protect your accounts and data.
Teams and collaboration
Teams, SharePoint and OneDrive organised so your staff can find files, share them safely and work together.
Devices and Intune
Laptops and phones set up and managed with Intune, so new staff are ready to work on day one.
Backup and recovery
Microsoft 365 email and files backed up separately, so a deleted file or a bad day does not cost you your data.
Email and Outlook
Business email on Exchange Online, with shared mailboxes, Outlook on every device and protection from phishing.
How we get you started
Clear steps, no surprises.
01
Talk
Tell us what you have and what is not working. We can talk it through by phone or visit you in Albury.
02
Review
We look at your licences, email, devices and security, and tell you what we would change and why.
03
Set up or migrate
We plan the changes around your business, so your team keeps working while we make them.
04
Support
We train your team, document the setup and stay on hand through our help desk.
Microsoft 365 for Albury industries
We support businesses across a range of industries, and Microsoft 365 is set up around how each one works.
Agriculture
Rural suppliers, farms and agribusinesses that need reliable email and files in the office and out in the field.
Freight and logistics
Shared mailboxes, Teams and secure access for dispatch, depots and drivers on the move.
Accountants
Secure client email, safe file sharing and multi-factor authentication to protect sensitive financial records.
Construction
Project files, mobile access and shared calendars for office staff and crews on site.
Professional services
Confidential email and documents, with the backup and security that client work calls for.
Why Albury businesses choose us for Microsoft 365
Local, straightforward and focused on keeping you working.
On site in Albury
We visit Albury, Lavington and Thurgoona businesses whenever the job needs someone in the room.
Plain-English advice
No jargon. We explain the options, the trade-offs and our recommendation.
Microsoft Partner
We are a Microsoft Partner, and our team includes Microsoft 365 Fundamentals certified staff.
Ongoing support
After go-live our help desk is there when your team has questions.
Microsoft 365 support Albury: common questions
Straight answers to the questions we hear most.
Do you visit Albury businesses on site?
Yes. We are based in Wodonga and we always come to Albury, including Lavington and Thurgoona. Most everyday problems are fixed by phone or remote session, and we come out for setups, migrations and hardware.
Is Office 365 the same as Microsoft 365?
Microsoft renamed its small business Office 365 plans to Microsoft 365 in 2020. If you still call it Office 365, you are probably on a Microsoft 365 business plan. We can check exactly which one you have and whether it is the right fit.
Can you move us from Google Workspace to Microsoft 365?
Yes. We move email, calendars, contacts and files, keep your email addresses, and plan the switch so your team keeps working.
Do you support businesses with staff in both NSW and Victoria?
Yes. Albury and Wodonga sit on either side of the Murray River, and many businesses have people or sites in both states. We set up Microsoft 365 so everyone gets the same experience wherever they work.
How do I get help when something goes wrong?
Call (02) 6061 4222 between 8:30am and 5:30pm, Monday to Friday, or email [email protected]. We fix what we can remotely and come out to your site when it needs hands on a device.
Can you help with Microsoft 365 security?
Yes. We set up multi-factor authentication, conditional access and Microsoft Defender, and we can review your Microsoft Secure Score to show where you stand and what to fix first.
Do you only work with Albury businesses?
No. We are based in Wodonga and support businesses across Australia. This page is for Albury businesses who want local, on-site help with Microsoft 365.
Related services
Other ways we can help.
Microsoft 365 migration
Move email, calendars and files to Microsoft 365 with minimal downtime.
Learn moreIT Support Albury
Managed IT support, help desk and on-site visits for Albury businesses.
Learn moreMicrosoft, Microsoft 365, Outlook and Microsoft Teams are trademarks of the Microsoft group of companies. Total Solutions IT is a Microsoft Partner.
Need Microsoft 365 help in Albury?
Tell us what is not working, or what you want set up, and we will recommend the simplest fix. We come to you in Albury.