CLOUD

Disaster Recovery and Business Continuity for Australian Businesses

A plan and the technology to get your business running again after a major outage, whether it is ransomware, a failed server, a fire or a flood.

Lightning during a storm
Lightning strike at night

Plan for the day everything goes wrong

A backup restores data. A disaster recovery plan gets your whole business working again: systems back in the right order, people who know what to do and a realistic timeline.

We work out how long you can afford to be down (recovery time) and how much data you can afford to lose (recovery point), then design recovery to match.

The Australian Government has urged businesses to build continuity plans for service disruption caused by cyber incidents. We help you do it in a practical way. Good recovery starts with well-organised data: see data management.

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What disaster recovery covers

Plans, technology and testing.

Recovery objectives

Agreed recovery time and data loss limits for every important system.

Documented recovery plan

Step-by-step instructions anyone on your team can follow under pressure.

Cloud failover

Replicate critical servers to the cloud so you can run from there if your site is down.

Backup and restore testing

Regular tests that prove the plan and the backups work.

Staff and communication plan

Who does what, who calls whom and what you tell customers.

Cyber incident links

Connected to incident response, so a cyber attack triggers the right steps.

How we build your plan

Practical and tested, not shelf-ware.

01

Assess risks

We identify what could go wrong and what it would cost you.

02

Set objectives

We agree how fast each system must recover and how much data you can lose.

03

Build and document

We design the technology and write the plan in plain English.

04

Test and refresh

We run tests and update the plan as your business changes.

Why plan ahead

Recovery is faster and cheaper when it is planned.

Less downtime

Clear priorities and tested steps get you working sooner.

Less panic

Everyone knows their role before the day it matters.

Proven, not promised

Tests show the plan works before you need it.

Disaster recovery questions

What to know about planning for the worst.

What is disaster recovery?

Disaster recovery is the plan and technology that restore your systems and operations after a major disruption, such as ransomware, hardware failure, fire, flood or power loss.

What is the difference between backup and disaster recovery?

Backup protects copies of your data. Disaster recovery covers everything needed to get your business running again, including systems, people and processes.

What are RTO and RPO?

Recovery time objective (RTO) is how long you can be down. Recovery point objective (RPO) is how much recent data you can afford to lose. They guide how we design your recovery.

How often should we test our plan?

At least once a year, and after any major change to your systems or business.

What disasters should we plan for?

Cyber attacks, hardware failures, power or internet outages, fire, flood, theft and human error are the most common.

Related services

Other ways we can help.

Cloud backup and recovery

The foundation of any recovery plan.

Learn more

Cyber incident response

What to do in the first hours of a cyber attack.

Learn more

Azure and cloud servers

Run critical systems from the cloud.

Learn more

Would your business survive a major outage?

Talk to us about a recovery plan that has been tested.