PROFESSIONAL SERVICES
IT Support for Professional Services
Secure, dependable IT for law firms, consultancies, architects, planners and other professional practices, where client confidentiality and uptime matter every day. We look after your systems so your people can focus on their clients.
How we help professional practices
Your reputation rests on confidentiality and responsiveness. Your IT should support both.
Microsoft 365, done properly
Email, Teams, SharePoint and OneDrive set up securely, with multi-factor authentication and sensible access controls.
Client data protection
Encryption, backups and Essential Eight aligned security protect confidential files and communications.
Secure file sharing
Share documents with clients and colleagues without insecure email attachments or personal cloud accounts.
Reliable day-to-day support
A responsive help desk and proactive monitoring keep devices, printers and software working.
Phones and meetings
Cloud phone systems, Teams calling and conferencing so you are reachable and professional wherever you work.
Backup and recovery
Tested backups for Microsoft 365, servers and devices so a mistake or an attack does not become a crisis.
IT support for professional services: protecting client confidence
Your clients trust you with sensitive information. Your technology has to deserve that trust.
Confidential client information
Clients trust you with sensitive documents. We set permissions, multi-factor authentication and encryption so only the right people can see them.
Business email compromise
Professional firms are targeted by fraudsters who impersonate clients and suppliers. We secure email and help you set verification habits before any payment or bank detail change.
Cyber insurance questions
Insurers increasingly ask about multi-factor authentication, tested backups and endpoint protection. We help you put the controls in place and answer accurately.
Document management and collaboration
SharePoint and Teams give your team one organised place for matters, projects and clients, with version history and controlled external sharing.
Hybrid and remote work
Secure access and managed devices let your team work from the office, home or a client site without compromising security.
Backups and record retention
We back up and retain your records so you can recover quickly and meet your professional obligations.
Learn more: the ASD Essential Eight.
A technology partner that understands confidentiality
Professional practices handle sensitive information and cannot afford long outages. We take a security-first approach, build protection around the ACSC Essential Eight and monitor your environment so problems are fixed before they reach your clients.
From a handful of people to large teams, you get clear advice, predictable costs and a single point of contact.
Talk to our teamServices that suit your business
Everything your business needs, from one team.
Managed IT support
Proactive monitoring, help desk support and fixed-price IT that keeps your people working.
Managed ITCyber security
Protection built around the ACSC Essential Eight, with backups, training and incident response.
Cyber securityBusiness phone systems
Cloud phone systems powered by Vodia, Yealink and Grandstream handsets, and support for existing systems.
Phone systemsBusiness internet
nbn, fibre, Starlink, wireless and 4G/5G backup, plus Cel-Fi mobile coverage.
Business internetProfessional services IT FAQs
Can you help us keep client information secure?
Yes. We combine access controls, multi-factor authentication, encryption, backups and staff training, built around the Essential Eight, to reduce the risk of a breach.
Can you work with our practice management software?
We support the computers, servers, network and backups the software relies on, and liaise with your software vendor when needed.
Do you support remote and hybrid teams?
Yes. We set up secure remote access, cloud tools and phones so people can work from the office, home or on the road.
Do you support firms of different sizes?
Yes. We support everyone from small practices to larger firms, with fixed-price options.
How do you protect client confidentiality?
We use Microsoft 365 permissions, multi-factor authentication, encryption and managed devices, and we review who has access so that confidential files stay with the people who should see them.
What can we do about invoice and email fraud?
Use multi-factor authentication, filter email for impersonation, and always confirm bank detail changes through a second channel, such as a phone call to a known number. We set up the technical controls and can help train your team.
Will your security help with our cyber insurance?
Often, yes. Multi-factor authentication, tested backups, endpoint protection and staff training are commonly asked about on insurance forms. We help you implement them and document what is in place.
Protect your clients and your reputation
Talk to us about secure, reliable IT for your practice.