CYBER SECURITY
Security Awareness Training
Your staff are your first line of defence, and attackers know it. We train your team to spot phishing, scams and impersonation, with realistic simulations built around the threats your industry actually faces. We support businesses across Australia.
Your people are the target
Criminals go after staff because it works. Figures from ASD's latest published Annual Cyber Threat Report, covering the 2024–25 financial year.
60%
of the cyber incidents reported to ASD involved phishing
19%
of business cybercrime reports were email compromise with no financial loss
15%
were business email compromise fraud that cost the business money
$56,600
average self-reported cost of cybercrime per report for a small business, up 14%
Source: ASD's ACSC Annual Cyber Threat Report 2024–25, published October 2025. Percentages for business reports are shares of self-reported business cybercrime reports. Figures are self-reported.
Read the ASD reportWhat we teach your team
Practical, plain-English training built around the threats your staff will actually face.
01
Spotting phishing
Suspicious links, attachments and sender addresses, and the small details that give a fake email away.
02
Business email compromise
Fake invoices, changed bank details and urgent payment requests, and why you always verify them another way.
03
Phone and text scams
Voice phishing (vishing) and SMS scams that impersonate colleagues, executives, banks and suppliers.
04
Passwords, passkeys and MFA
Strong, unique passphrases, a password manager, and phishing-resistant sign-in such as passkeys.
05
Safe use of devices and data
Keeping work and personal accounts apart, handling sensitive data properly and locking devices when you step away.
06
How to report
Who to tell, how fast, and why reporting a mistake early is always better than hiding it.
Training that sticks
Go beyond slides and videos. Our training uses engaging simulations and activities that build real confidence in spotting and avoiding cyber threats, so every employee becomes part of your security team.
Training only works if people actually use it, so we keep it simple and practical for everyone, whatever their tech skills.
01
Engaging training
Simulations and activities that build practical skills, not just a tick-the-box compliance exercise.
02
Customised simulations
We create personalised phishing emails that mimic the scams and threats your industry really sees.
03
Easy for everyone
Tailored, easy-to-use portals make training accessible and convenient for every employee, regardless of tech proficiency.
Three rules every team should know
Based on ASD's guidance for responding to a suspected social engineering attempt.
1. Stop and don't engage
If something feels off, don't reply, click or call back. If it's a phone call, hang up.
2. Don't delete or forward it
Keep the message exactly as it is. It's evidence we may need to investigate and respond.
3. Report it straight away
Tell your IT support team immediately so they can check whether others were targeted too.
AI is making scams harder to spot
Criminals now use generative AI to write convincing emails, clone voices and create fake videos with very little effort. ASD says AI has amplified the effectiveness of social engineering, and its guidance on detecting socially engineered messages was updated again in April 2026. It now covers email, SMS, messaging apps and voice calls (vishing).
That's why our simulations are customised to the scams your industry actually sees, and why training should be revisited as the tricks change.
Read ASD's guidance
Training works best with strong technical layers
Email filtering blocks most attempts, and training helps your team handle the clever ones that get through. Pair them with these layers.
Security awareness training FAQs
What is security awareness training?
It teaches your staff to recognise and respond to common cyber threats such as phishing, scams and impersonation, so human error is less likely to lead to a breach. It's a core part of a strong cyber security strategy.
What are simulated phishing emails?
They're realistic but harmless emails we send to your team to see who spots them. We customise them to mimic scams in your industry, so people practise on the threats they're most likely to meet.
Will it work for staff who aren't technical?
Yes. Our portals are tailored and easy to use, so training is accessible and convenient for every employee, whatever their tech skills.
Do we still need email filtering?
Yes. Email filtering blocks most phishing attempts, and awareness training helps your team handle the more sophisticated ones that slip through. You need both.
What should an employee do if they click a bad link?
Tell IT straight away and don't try to hide it or fix it alone. The sooner we know, the more we can contain. Call us on (02) 6061 4222, and if it looks serious, see our cyber incident response page.
How do we get started?
Get in touch and we'll talk through your team, your industry and the scams you're most exposed to, then tailor a training and simulation program to suit.
Make your team your strongest defence
Talk to us about security awareness training tailored to your business and your industry.