Service status
Live status for the voice, nbn and hosting services we rely on. If something is not working, check here first.
Current incidents
Planned maintenance
Live data from Virtutel, our voice, internet and nbn network provider. Updates every minute. View the full provider status page.
Web hosting and domains
Live from our hosting provider, updated every minute.
Current incidents
Planned maintenance
Live data from Synergy Wholesale, our web hosting and domains provider. Updates every minute. View the full provider status page.
Other platforms we rely on
Check these first if Microsoft 365, Azure, nbn or Telstra services seem slow or unavailable.
Microsoft 365
Health of Outlook, Teams, SharePoint and OneDrive, straight from Microsoft.
Check statusStatus questions
Quick answers about this page.
Is my internet or phone service down?
Check the network panel at the top of this page. It shows live status for nbn, fibre, voice, hosted PBX and mobile services from our network provider. If it shows operational but you still have a problem, call us on 02 6061 4222 and we will investigate.
Is my website or email down because of a hosting problem?
Check the web hosting panel. If it shows all systems operational but your website or email is not working, the problem is probably specific to your service. Call us and we will look into it.
How often does this page update?
It reads our providers' public status feeds when you open the page, then refreshes automatically every minute. You can also press Refresh now.
What is planned maintenance?
Planned maintenance is work our providers schedule in advance. When it is announced, it appears here so you know what to expect.
What if Microsoft 365, nbn or Telstra is having problems?
Use the links in Other platforms we rely on to see whether there is a known issue. If they show healthy and you still have a problem, contact us.
Think something is wrong?
Call 02 6061 4222 or email [email protected] and we will look into it.