ACCOUNTANTS
IT Support for Accountants
Secure, dependable IT for accounting and bookkeeping practices. We protect client financial data and keep your systems running through the busiest times of the year, so you can focus on your clients.
How we help accounting practices
Clients trust you with their most sensitive financial information. Your IT has to earn that trust.
Client data protection
Multi-factor authentication, encryption and access controls protect tax file numbers and financial records.
Essential Eight aligned security
Patching, backups, application controls and monitoring that follow the Australian Government's recommended baseline.
Secure client file exchange
Share documents securely with clients instead of relying on email attachments.
Reliable systems at peak times
Proactive monitoring and a responsive help desk help keep computers and software working when deadlines hit.
Backup and recovery
Tested backups for Microsoft 365, servers and devices protect client records.
Phishing and fraud awareness
Security awareness training helps your team spot the scams that target accountants and their clients.
IT support for accountants: what regulators expect
Accounting practices hold tax file numbers, bank details and financial records, which makes them a regular target for criminals. Here is how we help.
Tax file numbers and the Privacy Act
Businesses that hold tax file number information have data breach obligations under the Notifiable Data Breaches scheme, whatever their turnover. We help you secure that data and prepare a breach response plan.
Multi-factor authentication everywhere
The ATO and the Tax Practitioners Board both urge practices to use multi-factor authentication. We roll it out across Microsoft 365, practice software and remote access.
Backups you have actually tested
Being able to restore client data after an attack or failure is one of the most practical protections. We run your backups and test restores so you know they work.
Tax time and end of financial year peaks
Lodgement season and 30 June put the most pressure on your systems. We plan patching, capacity and support around your busiest weeks.
Secure client file exchange
Replace email attachments with secure portals and Microsoft 365 sharing, with expiring links and access you can revoke.
Fraud and phishing protection
Criminals impersonate clients, the ATO and software providers. We filter email, train your team and add checks before bank details change.
Learn more: ATO guidance on cyber security for tax professionals and the OAIC Notifiable Data Breaches scheme.
Protecting the data clients trust you with
Accounting practices hold tax file numbers, bank details and financial histories, which makes them an attractive target. Practices that handle tax file numbers may also have obligations under the Notifiable Data Breaches scheme. We help you reduce the risk with layered security and tested backups.
We plan maintenance around your busy periods and give you clear, predictable costs.
Talk to our teamServices that suit your business
Everything your business needs, from one team.
Managed IT support
Proactive monitoring, help desk support and fixed-price IT that keeps your people working.
Managed ITCyber security
Protection built around the ACSC Essential Eight, with backups, training and incident response.
Cyber securityBusiness phone systems
Cloud phone systems powered by Vodia, Yealink and Grandstream handsets, and support for existing systems.
Phone systemsBusiness internet
nbn, fibre, Starlink, wireless and 4G/5G backup, plus Cel-Fi mobile coverage.
Business internetAccountant IT support FAQs
Can you help keep client tax and financial data secure?
Yes. We combine access controls, multi-factor authentication, encryption, backups, monitoring and staff training, built around the ACSC Essential Eight.
Do you support cloud accounting software?
We support the devices, network, Microsoft 365 and security around the cloud and desktop software you use, and work with your vendors when needed.
Can you keep our systems stable during tax time?
Yes. We monitor and maintain your systems proactively and plan changes outside your busiest periods.
Can you train our staff to spot scams?
Yes. Our security awareness training uses realistic phishing simulations and short, practical lessons.
Do we have to report a data breach if client tax file numbers are involved?
Businesses that hold tax file number information have obligations under the Notifiable Data Breaches scheme for breaches involving that information, whatever their turnover. If a breach is likely to cause serious harm, you generally need to notify the people affected and the OAIC. We help you find out what happened and prepare your response. For legal advice, speak to a privacy adviser.
Should our practice use multi-factor authentication?
Yes. The ATO and the Tax Practitioners Board both recommend it, and it is one of the most effective ways to stop stolen passwords being used against you. We can enable it for staff across email, practice software and remote access.
How do you support our practice during tax time?
We schedule updates and maintenance away from your peak periods, keep your help desk responsive, and make sure backups and systems are healthy before lodgement season and the end of the financial year.
Protect your clients' data
Talk to us about secure, reliable IT for your practice.