IT SUPPORT
IT Support for Businesses Across Australia
Managed IT support and solutions for businesses of all sizes, from help desk and devices to servers, networks and cyber security. We look after non-profits, professional services, transport, healthcare and NDIS providers, and many more, across Australia.
What we do
Four areas of IT, looked after by one local team.
Cyber security
Protect your business with layers built around the ACSC Essential Eight, including endpoint security, email security, Microsoft Defender and security awareness training.
Essential Eight · Cloud risk assessment · Vulnerability assessment · Web application firewall · Security awareness training
Explore cyber securityServers and networking
We set up, manage and monitor your core IT infrastructure, with proactive server management, real-time alerting and SLA-driven IT support.
Network setup · Network maintenance · Wireless solutions · Cloud integration
Explore servers and networkingManaged IT
A wide range of managed IT services for businesses and organisations of any size, from help desk support and cloud migrations to fully managed infrastructure.
Local support · Personalised service · Health reports · Inventory management
Explore managed ITDevice repair
From cracked screens to the more complex jobs, we use the right tools to get your devices working again.
Local repairs · Hardware upgrades · Hardware servicing · Virus removal
Explore device repairOur capabilities
Our industry experts support businesses and organisations of every size across a variety of industries, from help desk support and cloud migrations through to fully managed infrastructure.
01
Hardware experience
Servers, desktops and laptops. Modems, routers and access points. Printers and scanners. Phone systems and handsets. Replacement parts. Site deployment and migration, and more.
02
Network experience
Wireless troubleshooting. Network segregation. Hotel and motel infrastructure. VLAN tagging. Firewall and security setup. Routing and switching, and more.
03
Infrastructure experience
File sharing and security. Domain controllers and Active Directory. Windows operating systems. Virtual machines. Microsoft Office applications, and more.
Two end-of-support dates to plan for
Software that stops receiving security updates is an easy target. These are the dates to plan around.
12 January 2027
Windows Server 2016 reaches the end of extended support. We'll audit your servers and plan the upgrade well before the deadline.
Check your servers14 October 2025
Windows 10 reached end of support. PCs that can't run Windows 11 need a plan, and we can help you make one.
Check your PCsCyber security you can rely on
It's impossible to overstate the importance of IT security to modern businesses. Cybercriminals target businesses of every size and type looking to inflict damage, steal data or extract ransoms. Even the smallest businesses need to be wary of potential cyberattacks.
We build protection around the ACSC Essential Eight, with endpoint security, email security, Microsoft Defender and security awareness training working together.
Technology we work with
Business-grade platforms, matched to your needs and budget.
IT support FAQs
What does business IT support include?
Everything from day-to-day help desk support and device repairs to managing your servers, network, Microsoft 365 and cyber security. We tailor the mix to your business.
Where do you provide support?
Wherever you are. We're based in Wodonga and support clients locally, nationally and internationally, with remote support anywhere and on-site help where it makes sense.
Do you offer on-site and remote support?
Yes. Our team of remote and on-site professionals can look after your devices, servers and network equipment.
Which industries do you work with?
We support non-profits, professional services, transport, healthcare and NDIS providers, among others.
How do I get started?
Call us on (02) 6061 4222 or send a message. We'll talk through your needs and recommend the right level of support.
Need IT support you can rely on?
Talk to our local team about managed IT, repairs, servers, networks and cyber security.