SMALL BUSINESS PHONE SYSTEMS
Phone System for Small Business
A professional business phone system that is simple to run, from a single handset to a growing team. We supply it, set it up, move your numbers across and look after it.
Everything a small team needs, nothing it does not
Most small businesses want the same things from a phone system: a professional greeting, calls that reach the right person, voicemail you can actually find, and the freedom to answer from a mobile when you are out on the job.
tsit.cloud, our hosted phone system, delivers all of that over your internet connection. There is no phone system box to buy, maintain or replace, and you can add a handset or a user whenever your team grows.
We handle number porting, setup, training and ongoing support, so you deal with one team for your phones, your internet and your IT.
Talk to our teamWhat a small business phone system should include
The features that help a small business sound professional and stay reachable.
Auto attendant
Greet callers and send them to sales, service or accounts, even when everyone is busy.
Ring groups
Ring the whole team at once, or one after another, so calls to your main number get answered.
Voicemail to email
Messages land in your inbox, so you can listen from anywhere.
After hours and holidays
Set different greetings and call routing for after hours, lunch breaks and public holidays.
Mobile and laptop apps
Take your business number on your mobile or laptop, and call out showing your business number.
Microsoft Teams
Already on Microsoft 365? Use Teams as your phone, or run it alongside desk phones.
Hosted or on-site: which suits a small business?
For most small businesses hosted is the simplest route. If something else fits better, we will say so.
Hosted phone system
No box on the wall and nothing to maintain, with users added or removed in minutes. It suits most small businesses, including staff who work from home or on the road.
Keep what you have
If you already own an Avaya IP Office or iPECS system that works well, we can keep supporting and repairing it until you are ready to move.
Phones that suit the job
Yealink or Grandstream desk phones, cordless handsets for staff on the move, and headsets for call-heavy roles.
Our advice
We look at how many people answer calls, your internet connection and what you already own, then recommend the simplest option.
How we set up your small business phone system
A planned move, with no missed calls.
01
Plan
We talk through who answers calls, your opening hours, your numbers and your internet connection.
02
Port
We arrange the transfer of your existing numbers, so customers keep calling the same number.
03
Set up
We configure your greetings and call flow and provision your handsets, ready to plug in.
04
Go live
We cut over, show your team how it works and stay on hand for the first few days.
Why small businesses choose us
Practical phones from a team you can call.
One team for everything
The team that runs your phones also supports your internet and IT, so there is no passing the buck between suppliers.
Room to grow
Add users and handsets as you hire. There is no cap on users or sites.
Plain advice
We recommend what you need, not what is most expensive, and we explain it in plain English.
Small business phone system questions
What small businesses ask before they switch.
How much does a small business phone system cost?
It depends on how many users and handsets you need and which calling plan suits you. After a short conversation about your team, we give you a clear quote with no surprises.
Can I keep my existing phone number?
In most cases, yes. We port your numbers across and plan the cutover to keep downtime to a minimum. Please do not cancel your old lines until we confirm the new service is working.
Do I still need an ISDN line?
No. ISDN has been decommissioned, so small businesses now use a cloud phone system or SIP trunks, which carry the same lines and numbers over the internet.
Can I use my mobile as part of the phone system?
Yes. With the tsit.cloud mobile app you can make and take business calls on your mobile and show your business number.
What internet connection do I need?
A reliable business internet connection. We check your connection before we start and can help you choose the right nbn plan if you need to upgrade.
Related services
Other ways we can help.
Ready for a better phone system?
Tell us about your business and we will recommend a simple phone system that fits.