CHARLOTTE PASS
IT Support Charlotte Pass
Managed IT, Wi-Fi, phones and internet for lodges and seasonal businesses in Charlotte Pass, with remote support as standard and on-site visits by arrangement.
IT support for Charlotte Pass businesses
Charlotte Pass is a snow resort and village in the Snowy Mountains of New South Wales. Businesses in and around Charlotte Pass, including lodges and seasonal businesses, use Total Solutions IT for managed IT, Microsoft 365, cyber security, phones and internet.
Most problems are fixed remotely, often within minutes, including in the middle of the season. When something needs hands-on attention, we can arrange a visit to the mountain.
Talk to our teamWhat we do for Charlotte Pass businesses
Practical IT support for lodges and seasonal businesses.
Seasonal networks and Wi-Fi
Networks and Wi-Fi that are ready for the season and built to handle peak demand.
Phones that work all season
Business phone systems that keep bookings, reception and guests connected.
Security and backup
Protect guest and payment data, and recover fast if something goes wrong.
IT support in Charlotte Pass: what matters for local businesses
Charlotte Pass is a snow resort and village in Kosciuszko National Park, and the closest village to Mount Kosciuszko, Australia's tallest mountain. Lodges and seasonal businesses depend on systems that are ready for the season.
Charlotte Pass is one of Australia's oldest snow resorts and holds the record for the coldest recorded temperature in the country, with winter temperatures that regularly fall below minus 10 degrees Celsius. It is named after Charlotte Adams, who in 1881 was the first European woman to climb Mount Kosciuszko.
Operating in extreme conditions means equipment must be robust and supported remotely, since getting a technician in can be difficult.
The snow season ramps up fast
Staff, systems and guests arrive within days of opening. We prepare Wi-Fi, phones and point-of-sale ahead of the season and support them through it.
Mobile coverage and Wi-Fi in the mountains
Signal and Wi-Fi across lodges, shops and staff accommodation can be uneven. We survey and design for it.
Start-up and shut-down checks
Seasonal businesses benefit from planned checks, so systems are ready on day one and protected in the off-season.
Because we are a managed service provider, one team looks after IT, Microsoft 365, cyber security, phones and internet for lodges and seasonal businesses, before the season and all the way through it.
For snow conditions and resort information, visit the official Charlotte Pass resort website. Hero photo: Simon Mansfield, CC BY-SA 3.0, via Wikimedia Commons.
nbn, internet and phone systems in Charlotte Pass
Business internet and phone options for lodges and seasonal businesses in Charlotte Pass 2624.
nbn and business internet in Charlotte Pass 2624
Check your address, compare plans and order online, and talk to us early if you need a seasonal service.
See nbn optionsBusiness phone systems in Charlotte Pass 2624
Cloud, Teams and on-site phone systems that suit lodge reception and seasonal staff, set up and supported.
See phone systemsQuestions from Charlotte Pass businesses
Quick answers for lodges and seasonal businesses.
Do you provide IT support in Charlotte Pass?
Yes. We support lodges and seasonal businesses in Charlotte Pass and across the Snowy Mountains. Most issues are fixed remotely, and on-site visits can be arranged.
Can you support equipment in very cold, remote conditions at Charlotte Pass?
Yes. We choose suitable equipment, monitor it remotely and fix most faults without a visit.
Can you prepare systems before the season at Charlotte Pass?
Yes. We test systems before opening and keep them monitored through winter.
Can you help with seasonal Wi-Fi and phone systems?
Yes. We can plan networks, Wi-Fi and phones so they are ready for the season and perform at peak demand.
How do I get started?
Call 02 6061 4222 or email [email protected]. We will talk through your season dates and recommend the next step.
What internet options are available for businesses in Charlotte Pass?
It depends on your site. Options can include nbn fibre or fixed wireless, 4G or 5G, satellite and Starlink, and we plan a backup before the season starts. Use our nbn address checker or call us.
Can you help prepare our business for the snow season in Charlotte Pass?
Yes. We check Wi-Fi, phones, point-of-sale and backups before opening, and support them through the season.
Can you improve mobile signal for a business in Charlotte Pass?
Often, yes. Cel-Fi mobile signal boosters strengthen existing outdoor signal inside lodges, shops and vehicles. We survey first to confirm there is a usable signal to amplify.
Nearby locations we support
More towns near Charlotte Pass:
Need IT support in Charlotte Pass?
Call 02 6061 4222 or email [email protected] and we will help you get ready for the season.