Phone Systems for Business

Save Money And Simplify Your Business

We support small businesses in flourishing by installing affordable, future-ready phone systems that guarantee secure operations with 24/7 support and service from our Australian team. Phone System for small business.

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The Leaders in VoIP and Office Phone System Technology

Leading the Way in VoIP and Office Phone System Technology The rise of various office telephone systems and VoIP phones across Australia reflects the essential role they play today. Whether it’s on-site IP phones, cloud-hosted or hybrid VoIP systems, IP PABX, video conferencing, or call management features, it’s hard to imagine a world without these technologies.

Choosing the Right Office Phone System Selecting the ideal phone system for your office can be challenging. Each business has unique needs, and what suits one may not suit another. With numerous office phone systems and VoIP options available, there are several factors to consider.

What type of office phone system do you need?

Are you comfortable with a Voice over Internet Protocol (VoIP) system that operates over the internet, or would you prefer to rely on a traditional landline service?

How many phone lines and extensions are required?

How do you want your staff to use the system? Choosing the right features is crucial here.

The Cost of Setting up an Office Phone System

If you’re launching a new business, you might consider cutting costs by using a domestic phone system. While office phone systems typically come at a higher price, the value they provide can justify the investment. It’s important to research the various features of office phone systems and determine if they align with your needs. Additionally, office phone systems often offer more cost-effective phone line packages, which could be more advantageous if your business anticipates handling a high volume of calls over time.

Features you must have for your Business

Voicemail to Email

Receive voicemail messages straight to your inbox, so you can listen to your messages anytime, anywhere on your computer or mobile device.

Hunt Group

Distribute your incoming calls to the relevant phone line after a caller makes a choice regarding the purpose of their call.

Auto attendant

Transfer calls via a voice menu system without the need of having a telephone operator or receptionist.

Music on hold

Prevent your callers from hanging up the phone by keeping them engaged while waiting to speak with the person on the other line.

Call anywhere

Receive all the capabilities of a full business phone desk on your mobile device, so you can take your work with you wherever you go.

Conference Calls

Conduct virtual meetings over the phone with numerous people using high quality conference call functionality.

Call Recording

Build a better customer experience by recording and saving your telephone conversations in a digital audio file format.

Call Accounting

Capture all of your phone records, usage and costs using our specialised software or hardware.

One System – Endless Opportunities When it comes to your business, we know you’re seeking the very best – whatever it takes. If you’re in search of a phone system that stands unrivaled, your search ends here. Future-proof your business and grow with us by choosing our premium business phone system and competitive pricing. We provide all the tools you need to expand your business, all in one convenient package.

Upgrade Your Phone System Today Make the switch now to explore our comprehensive range of communication solutions – all at an affordable monthly rate. If you’re looking for a phone system that maximizes your business’s potential, look no further. Start today by reaching out to us through our website!

Upgrade to the latest small business phone system technology and save up to 70% on your call costs.

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How Many Handsets Do you Need?

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Modern phone systems solutions require a in depth understanding of both telecommunications and IT infrastructure, Total Solutions IT combines both of these fields to ensure that the appropriate unified communications solutions is made available to your business.

Todays business’s require flexible solutions that allow for staff to be able to be easily contactable from where ever they are working, either onsite or remote. This can be achieved with the appropriate smart phone app’s

With our bundled monitoring solutions we also ensure a maximum uptime for your critical infrastructure and if something does go wrong, prompt support to ensure problems are resolved quickly and with minimum disruption to your business.

Phone Systems Support

We support small businesses in flourishing by installing affordable, future-ready phone systems that guarantee secure operations with 24/7 support and service from our Australian team.

Enhance Your Business and Boost Productivity with These Features

Work Anywhere

Use your phone from home, a cafe, or the office.

Easy Calling

Make calls easy from your phone or computer.

Simple Setup

Manage Everything online with a few clicks – no tech headaches.

Keep Numbers

Easily port current numbers to the cloud, avoiding disruptions.

Safe & Secure

Keep your business calls and information protected.

Cost Saving

Cut costs on office equipment and phone bills.

Enhance Your Business and Boost Productivity with These Features

Work Anywhere

Use your phone from home, a cafe, or the office.

Easy Calling

Make calls easy from your phone or computer.

Simple Setup

Manage Everything online with a few clicks – no tech headaches.

Keep Numbers

Easily port current numbers to the cloud, avoiding disruptions.

Safe & Secure

Keep your business calls and information protected.

Cost Saving

Cut costs on office equipment and phone bills.

Why People say about us

They have assisted us not just locally but dealing with our offices in Townsville and Melbourne, especially during the NBN rollout. Easy to get along, prompt service, always available via phone whenever I have needed them – explaining things in terms that even I can understand! I would have no hesitation in recommending Total Solutions IT to anyone.

Stacey Eyers | Milthorpe Transport

Really happy we changed to local IT support- Joel and his team make it all so easy. Very easy transition from corporate IT and extremely happy with the service and response time.

Renee Nightingale | Hello World Travel

TSIT have great professional response. Very impressed with their availability to respond to issues.

Aaron Smith | Stadelmann Enterprises

Always happy to help out even with minimal notice. These guys know their stuff and work quickly and efficiently.

Felicity Canning | Howlong Medical Centre

FAQs

A small business phone system is a telecommunications solution designed specifically for businesses with fewer employees or locations. It provides features like voicemail, call forwarding, and multiple line functionalities to enhance communication within the company and with clients.

A VoIP (Voice over Internet Protocol) phone system uses the internet to transmit voice calls, while traditional phone systems use landlines or cellular networks. VoIP systems often offer more flexibility, scalability, and features at a lower cost than traditional systems.

Yes, most service providers offer number portability, allowing businesses to retain their existing phone numbers when transitioning to a new phone system.

A small business phone system can enhance communication, improve customer service, offer scalability as your business grows, and often comes with features like call analytics, conferencing, and integration with other business tools.

The cost of setting up a phone system varies based on the type of system, features required, and the number of users. However, with the advent of cloud-based and VoIP solutions, many affordable options are available for small businesses.