Backup and Recovery Services

Backup and Data Recovery are essential for protecting your business from data loss, cyber attacks, hardware failure, or accidental deletion. By creating secure copies of critical files and systems, businesses can quickly restore information and minimise downtime if something goes wrong. A reliable backup strategy ensures that important data stored on servers, computers, and cloud services can be recovered quickly, helping organisations maintain operations and protect valuable business information.

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How Does Business Data Backup Work?

Backup and Data Recovery are critical components of a modern business continuity and cybersecurity strategy. They ensure that important files, systems, and applications can be restored if data is lost due to hardware failure, cyber attacks, accidental deletion, or ransomware incidents. By maintaining secure backup copies of business data, organisations can minimise downtime and quickly recover from unexpected disruptions.

Modern backup solutions often combine local backups, cloud storage, and offsite replication to provide multiple layers of protection. Automated backup systems regularly capture and store data so that recovery can occur quickly when needed.

Key elements of an effective backup and recovery strategy include:

• Automated backups to protect business data continuously
• Secure offsite or cloud storage to prevent data loss from disasters
• Regular testing of backup systems to ensure data can be restored
• Rapid recovery capabilities to minimise operational downtime

Implementing a reliable backup and disaster recovery solution helps businesses protect critical information and maintain operational resilience.

MICROSOFT 365 BACKUP
VEEAM DATA CLOUD
COVE CLOUD BACKUP
DATTO

Why do you need data backup for Microsoft 365?

While Microsoft 365 provides high availability and data redundancy, it is not designed to replace a dedicated backup and data recovery solution. Microsoft protects the infrastructure that runs services like Exchange Online, SharePoint, OneDrive, and Microsoft Teams, but businesses remain responsible for protecting their own data. Without a proper backup system in place, organisations risk losing important information due to accidental deletion, ransomware attacks, malicious actions, or retention policy limitations.

A dedicated Microsoft 365 backup solution ensures that emails, files, and collaboration data can be restored quickly if something goes wrong. It also provides greater control over how long data is stored and how quickly it can be recovered.

Key reasons businesses implement Microsoft 365 backup include:

• Protection from accidental or malicious data deletion
• Recovery from ransomware or cyber attacks
• Long-term data retention beyond Microsoft defaults
• Fast restoration of emails, files, and Teams data

Implementing a Microsoft 365 backup system helps ensure business data is always protected and recoverable.

Data Retention Beyond Microsoft 365 Policies

Microsoft 365 includes built-in retention policies, but these are not designed to function as full backups. A dedicated backup solution allows organisations to store and retain business data for longer periods, ensuring important emails, files, and documents remain recoverable when needed.

Protection Against Accidental Deletion

Users can accidentally delete emails, files, or entire folders. While Microsoft 365 has recycle bins, items can eventually be permanently removed. A backup solution ensures deleted data can be recovered quickly, even after standard Microsoft retention periods have expired.

Ransomware and Malware Protection

Cyber attacks such as ransomware can encrypt or corrupt business data stored in cloud services. A secure backup system allows organisations to restore clean versions of their data, reducing downtime and helping recover quickly from cyber incidents.

Compliance and Legal Requirements

Many industries must retain data to meet regulatory, legal, or compliance requirements. Backup solutions help businesses maintain long-term records of emails, files, and communications, ensuring important information is available if required for audits or legal matters.

Protection Against Internal Threats

Not all data loss comes from external threats. Disgruntled employees or accidental misuse of systems can result in deleted or modified data. Backup solutions ensure organisations can recover information and maintain visibility over historical records.

Business Continuity and Disaster Recovery

Hardware failures, cyber incidents, or cloud outages can interrupt normal operations. Backup and recovery solutions ensure organisations can restore critical systems and business data quickly, helping minimise downtime and maintain productivity.

Long-Term Storage and Archiving

Some organisations need to keep historical data for many years. Backup systems provide secure long-term storage and archiving, allowing businesses to retrieve older emails, documents, and files when required.

Ease of Data Migration

Backup platforms can simplify data migration between systems or Microsoft 365 tenants. Having complete backup copies of data ensures information can be moved or restored during system upgrades, mergers, or platform changes.

Security Against Cloud Vulnerabilities

Although cloud platforms are highly secure, organisations must still protect their own data. Backup solutions provide an additional security layer, ensuring business information can be recovered even if a cloud service experiences issues or security incidents.

Veeam Data Cloud

Resilient Data Protection Made Simple

Get the same powerful backup and recovery capabilities Veeam is known for, delivered as a service for Microsoft 365 and Azure data protection.

Data backup for the Microsoft 365 system is crucial for several reasons, even though Microsoft 365 provides a highly reliable and secure environment. Here’s why backing up your Microsoft 365 data is important:

Key Features

Veeam Data Cloud is optimized for cloud environments, making it ideal for protecting workloads in Microsoft 365 and Azure. Its cloud-native architecture ensures seamless integration and efficient data protection.

Veeam supports backups for a wide range of environments, including physical, virtual, SaaS (like Microsoft 365 and Salesforce), and hybrid cloud setups. This makes it a versatile solution for businesses with diverse IT infrastructures.

Veeam includes features like immutable storage and SecureRestore, which help protect backups from ransomware and ensure that data can be quickly restored without risking re-infection.

Veeam’s platform is known for its user-friendly interface and simplicity, making it easy to set up and manage backups without requiring extensive technical expertise. The platform’s intuitive design also allows for easy monitoring and reporting.

Veeam offers multiple deployment options, including on-premises, cloud, and hybrid environments. This flexibility ensures that businesses can tailor their backup solutions to their specific needs.

The all-inclusive service model of Veeam Data Cloud includes backup software, infrastructure, and storage, which helps in keeping costs predictable and transparent.

With Veeam Explorers, users can perform granular recovery for specific applications like Exchange, SQL, and SharePoint, ensuring that critical business applications are restored quickly and efficiently.

VEEAM DATA CLOUD
Backup and Recovery Services

Cove Cloud Backup

Cloud-first backup that gives you more for less

Cove Backup, now known as Cove Data Protection, is a cloud-first data protection service developed by N-able. It is designed to cater primarily to managed service providers (MSPs) and IT teams, offering a streamlined, appliance-free backup solution that includes both backup and disaster recovery capabilities.

Key Features

Cove is optimized for cloud environments, meaning that backups are more efficient and use significantly less bandwidth compared to traditional image-based backup solutions. Incremental backups are up to 60 times smaller, which helps in reducing the load on the network and storage.

Cove supports universal recovery, allowing backups to be restored to any machine, regardless of the platform. Instant recovery options are available, which means that operations can be restored very rapidly in the event of data loss or disaster.

It covers backups for servers, workstations, critical business documents, and Microsoft 365 data. This comprehensive coverage ensures that all critical areas of an organization’s IT infrastructure are protected.

Cove offers a web-based, multitenant management console that simplifies backup management. It’s intuitive and easy enough for even less experienced technicians to use, saving significant time and administrative effort.

By storing backups off the local network by default, Cove provides an added layer of protection against ransomware, ensuring that backups are safe from such attacks.

While Cove is cloud-first, it also supports optional local storage, providing flexibility in how backups are managed and restored.

Backup storage in N-able’s global private cloud is included in the service, with data centers worldwide ensuring that data remains in-region and secure, with AES 256-bit encryption both in transit and at rest.

Benefits

The smaller backup sizes and cloud-first architecture mean that backups can be conducted more frequently and with less impact on network performance.

The centralized dashboard and SaaS delivery model reduce the complexity of backup management, making it easier for businesses to maintain their data protection strategies.

With off-site storage and strong encryption standards, Cove ensures that data is securely backed up and can be recovered quickly in the event of a disaster.

COVE BACKUP
Backup and Recovery Services

Datto Backup

IT Solutions Built to Help You Achieve More

Datto Backup is a comprehensive data protection solution designed primarily for managed service providers (MSPs) and small to medium-sized businesses (SMBs). It offers a range of features that provide robust backup, disaster recovery, and business continuity services.

Key Features

Datto uses a hybrid cloud architecture, combining on-site backups with cloud-based replication. This ensures that data is stored both locally and in the cloud, providing redundancy and quick recovery options.

In the event of a disaster, Datto allows for instant virtualization of backups, either locally or in the cloud. This means businesses can quickly restore their systems and continue operations with minimal downtime.

Datto includes built-in ransomware detection and recovery features. It can detect ransomware attacks by analyzing backup data for unusual changes, and allows users to restore data from a point in time before the attack occurred.

Datto automatically verifies backups by running tests on them to ensure they are complete and restorable. This eliminates the need for manual checks and increases confidence that data can be recovered when needed.

This feature provides detailed information about each backup, allowing users to see which files were added, modified, or deleted between backups. It helps in tracking data changes and quickly identifying issues.

Datto also offers backup solutions for SaaS applications like Microsoft 365 and Google Workspace. This ensures that cloud-based data is protected against accidental deletion, data corruption, and other threats.

Datto offers a range of disaster recovery options, including image-based backups, offsite replication, and failover to cloud-based environments. This ensures that businesses can recover quickly from various types of data loss incidents.

Benefits

With instant virtualization and automated recovery processes, Datto minimizes the downtime that businesses experience during disasters or data loss events.

Datto’s solutions are scalable, making them suitable for businesses of different sizes and IT environments.

Datto provides a user-friendly interface and automated features, reducing the complexity of managing backups and disaster recovery plans.

DATTO BACKUP
Backup and Recovery Services

Backup and Recovery

Backups are the first rule for maintaining system security. No system should ever operate without at least an on-site backup on external media. There are many threats to the integrity and availability of your data:

  • Accidental deletion of files
  • Fire
  • Viruses
  • Hackers
  • Insecure passwords
  • Targeted attacks
  • Ransomware
  • ‘Acts of God’
  • Other hardware failure
  • File corruption
  • Natural disaster
  • Theft
  • Rootkits
  • Hard drive failure
  • System crash

Total Solutions IT takes backups very seriously. That’s why we offer a number of solutions to ensure that your systems and business-critical data can be recovered in the event of a failure.

Our Backup & Recovery Solutions

Solutions

Benefits of Our Solutions

Windows Server Backup

Windows Server Backup is included with your Windows Server installation. It is the lowest-cost backup solution that we implement, as there are no additional costs other than management and setup. It offers a number of basic backup features:

  • Scheduled backups
  • Fine-grained file choosing
  • Integrated backup of hosted Hyper-V Servers (snapshots)
  • System state backups

There are a few downsides to using Windows Server Backup:

  • Can only be recovered to the same hardware in the event of a total failure.
  • Only limited support for off-site shared storage.
  • Not available for older versions of Windows Server.

Storage Craft Shadow Protect Full System Backup

StorageCraft ShadowProtect is the next level of on-site backup that we offer. It captures full, differential and incremental backups of your entire system, including the entire operating system, applications, configuration settings, and files.

ShadowProtect enables some great recovery features:

  • Hardware Independent Restore (HIR): Recover an entire system state to a different hardware architecture or virtual machine. This means that if a server’s hardware irretrievably fails, we can deploy a state backup of the server to another machine and recover your business processes in hours.
  • Alternate Boot: We can boot a server snapshot as a virtual machine any time, meaning that if major server maintenance is happening, we can ensure immediate failover.
  • Backup Verification: Eliminates the need for us to verify backups regularly. ShadowProtect automatically validates backups as they are completed.
  • Super-fast recovery: Saves you money and time by getting your business processes backup to speed quicker than any of our other solutions.
  • Off-Site Replication: Improve the security and integrity of your backups by implementing off-site replication.

Mozy Pro Cloud Backup

MozyPro is our preferred cloud-based backup solution for your business. Available for both desktops and servers, it ensures peace of mind that your data is stored and archived in the cloud, ready for when you need it restored. We often deploy Mozy in conjunction with Windows Server Backup or ShadowProtect to supplement the backups with a file history and archive that is stored in the cloud. Essential for business-critical data that absolutely cannot be lost.

  • Scheduling: Can be run daily, weekly, or monthly – depending on your backup reqirements.
  • Multi-Platform: MozyPro works with Windows, Macintosh OS X and Linux desktops, as well as servers. Additional powerful options are available for server environments.
  • ‘Set and Forget’: Once configured, there is nothing much that we need to do to ensure your files are being backed up. Mozy automatically backs up new and changed files, and even currently-open files that are being worked on. Even Outlook mail files.
  • Bandwidth Capping: If your site has limited uploads and downloads, we can restrict MozyPro to work within those limits.
  • Additional Server Options: Backs up databases, Exchange settings and mailboxes, Linux, SharePoint, NAS , and common business applications on Windows Server.
  • Peace of Mind: You can rest easy knowing that your systems are protected by proven technology.
  • Unobtrusive: Our backup solutions are designed to not get in your way, and protect your data in the background.
  • Predictable Costs: Both ShadowProtect and MozyPro are fixed-fee services. Windows Server Backup is included in your Windows Server installation.
  • Reduced Costs: In the event of a system failure, or significant data loss, having good backups can reduce the restoration costs and, most importantly, keep your business flowing.
  • Remote Monitoring: Our server maintenance package means that we will periodically monitor the status and success of your backup system.
  • Fast Response: In the event of data loss, your backup solution will have you covered and back online quickly.

Total Solutions IT provides modern and secure digital workplaces, focusing on the B2B market with comprehensive services in Telecommunications, Internet, Cloud, IT Managed Services, and Cyber Security.

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EMAIL
support@tsit.au

PHONE
(02) 6061 4222

ADDRESS
23 Stanley Street
Wodonga VIC 3690 Australia