Phone Systems that save you money to help simplify your business that keep you connected with unified communication features

We support small businesses in flourishing by installing affordable, future-ready phone systems that guarantee secure operations with 24/7 support and service from our Australian team.

Phone Systems that save you money to help simplify your business that keep you connected with unified communication features

We support small businesses in flourishing by installing affordable, future-ready phone systems that guarantee secure operations with 24/7 support and service from our Australian team.

Need Phone System Support?

Why People say about us

They have assisted us not just locally but dealing with our offices in Townsville and Melbourne, especially during the NBN rollout. Easy to get along, prompt service, always available via phone whenever I have needed them – explaining things in terms that even I can understand! I would have no hesitation in recommending Total Solutions IT to anyone.

Stacey Eyers | Milthorpe Transport

Really happy we changed to local IT support- Joel and his team make it all so easy. Very easy transition from corporate IT and extremely happy with the service and response time.

Renee Nightingale | Hello World Travel

TSIT have great professional response. Very impressed with their availability to respond to issues.

Aaron Smith | Stadelmann Enterprises

Always happy to help out even with minimal notice. These guys know their stuff and work quickly and efficiently.

Felicity Canning | Howlong Medical Centre

Upgrade to the latest small business phone system technology and save up to 70% on your call costs.

Step 1 of 3

How Many Handsets Do you Need?

how many handsets do you need?(Required)

Modern phone systems solutions require a in depth understanding of both telecommunications and IT infrastructure, Total Solutions IT combines both of these fields to ensure that the appropriate unified communications solutions is made available to your business.

Todays business’s require flexible solutions that allow for staff to be able to be easily contactable from where ever they are working, either onsite or remote. This can be achieved with the appropriate smart phone app’s

With our bundled monitoring solutions we also ensure a maximum uptime for your critical infrastructure and if something does go wrong, prompt support to ensure problems are resolved quickly and with minimum disruption to your business.

Phone Systems Support

We support small businesses in flourishing by installing affordable, future-ready phone systems that guarantee secure operations with 24/7 support and service from our Australian team.

Hundreds of businesses rely on Total Solutions IT for their phone system needs.

Cost Effective Solutions

Total Solutions IT provides clear pricing with no hidden charges, allowing you to budget with confidence and invest in your business growth without unexpected costs.

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Future Proof Phone System

Cloud-based solutions designed to adapt to your business’s growth, enabling you to scale your communication with confidence.

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Personalised Service And Support

Receive prompt and reliable support from Total Solutions IT dedicated  ustralian based team.

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Specialised Support Services

Total Solutions IT have the in house network engineering team to ensure prompt support services.

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Ensure Secure Connections with Dependable Australian Support

  • Dependable and Secure Connectivity

    Guarantee that every interaction with your clients and customers is safe, smooth, and reliable, thereby enhancing your business reputation.

  • Customized Service and Support

    Get prompt and reliable support from Total Solutions IT dedicated Australia-based team.

Boost Productivity with Affordable, Future-Proof Tech

Cost Effective Solutions

Total Solutions IT provides clear, upfront pricing with no hidden fees, so you can budget with certainty and invest in your business growth without unexpected costs.

Future Proof Phone System

Cloud-based solutions designed to evolve with your business, allowing you to scale your communication confidently as you grow.

Enhance Your Business and Boost Productivity with These Features

Work Anywhere

Use your phone from home, a cafe, or the office.

Easy Calling

Make calls easy from your phone or computer.

Simple Setup

Manage Everything online with a few clicks – no tech headaches.

Keep Numbers

Easily port current numbers to the cloud, avoiding disruptions.

Safe & Secure

Keep your business calls and information protected.

Cost Saving

Cut costs on office equipment and phone bills.

Onboarding, Your Way

Implementation can be completed in as little as 3 business days. We will move at your preferred pace, but if there are no obstacles to porting, this process can be expedited. Many of our customers opt for a longer timeline, which is perfectly acceptable.

Training Your Team

Implementation can be done in as little as 3 business days. We’ll move at your pace, but if there are no barriers to porting, this process can happen quickly. Many of our customers prefer a longer timeline, and that is perfectly acceptable.

Phone Programming

If you decide to keep your existing phones, we will log in remotely to program them. Most unlocked, modern phones can be easily programmed. It’s a simple process for you.

Knowledge Transfer

Simply provide us with information on the number of phones/people, their identities, and their locations. We will handle everything from there. Our onboarding team will take on the workload, not you.

Support Services

Our post-activation support and account management are as exceptional as our onboarding. We uphold high service standards, including live 24/7/365 support, a 20-second answer time, and a 94% first contact resolution rate. With dedicated support, account management, and regular service reviews and evaluations, we guarantee your needs will be met to your complete satisfaction.

FAQs

A small business phone system is a telecommunications solution designed specifically for businesses with fewer employees or locations. It provides features like voicemail, call forwarding, and multiple line functionalities to enhance communication within the company and with clients.

A VoIP (Voice over Internet Protocol) phone system uses the internet to transmit voice calls, while traditional phone systems use landlines or cellular networks. VoIP systems often offer more flexibility, scalability, and features at a lower cost than traditional systems.

Yes, most service providers offer number portability, allowing businesses to retain their existing phone numbers when transitioning to a new phone system.

A small business phone system can enhance communication, improve customer service, offer scalability as your business grows, and often comes with features like call analytics, conferencing, and integration with other business tools.

The cost of setting up a phone system varies based on the type of system, features required, and the number of users. However, with the advent of cloud-based and VoIP solutions, many affordable options are available for small businesses.