On average, a cyber crime was reported every 6 minutes – an increase from 1 report every 7 minutes.
Security Assessment
Every IT security solution starts with a thorough assessment by a security analyst. This evaluation allows us to identify vulnerabilities in your existing security measures and develop a strategy to prevent cyberattacks before they happen. We provide tailored cybersecurity solutions for both IT and industrial environments.
Security Advisory
Cybersecurity is an ever-evolving field, with new threats emerging constantly. Total Solutions IT offers access to experienced cybersecurity professionals who stay updated on the latest developments in network and information security.
Penetration Testing
Penetration testing is the most effective method for assessing network security and identifying weak points. This service involves deploying a team of cybersecurity experts who simulate attacks on your network, mimicking the tactics used by real cybercriminals. Our penetration testing covers internal and external networks as well as web applications, targeting the most vulnerable entry points.
Risk Management
No matter how thorough your security measures are, it’s impossible to eliminate risk entirely. Human error remains a significant factor, as people manage and operate IT systems. Sophisticated social engineering can bypass even the most secure digital defenses. Our cybersecurity risk management process involves identifying inherent risks and developing strategies to mitigate them. This begins with a cyber risk assessment, followed by the creation of a tailored incident response plan for each identified risk.
Compliance
Implementing robust security procedures is ineffective if your staff doesn’t adhere to them. Compliance ensures that your team understands and follows the policies you’ve put in place.
Security Awareness Training
Many successful cyberattacks today rely on manipulating people rather than overcoming technical defenses. Social engineering is a particularly effective method for breaching secure networks. Our security awareness training educates your employees on common IT security threats and how they can help mitigate them.
Dark Web Monitoring
When sensitive personal data is stolen from businesses or organizations, it often ends up on the dark web. Criminals package and sell this information to fraudsters through dark web marketplaces. Total Solutions IT offers dark web monitoring services, alerting you as soon as any data or credentials related to your business appear on these sites.
24/7 Managed Services
Cyberattacks can strike at any time. Expecting your employees to be on call 24/7 can disrupt their work-life balance. Total Solutions IT provides around-the-clock cybersecurity support, ensuring that our IT security operations center is always ready to respond to threats as they arise.
IT Security Incident & Event Management
By continuously logging and monitoring data in real-time, we can quickly identify and respond to security incidents while collecting valuable information for future analysis.
Threat Hunting
Our cyber threat hunting service actively searches for and neutralizes malware, viruses, and other threats within your network before they can cause harm.
Managed Firewall
Your network firewall is the first line of defense against cybercrime. Firewalls offer fundamental protection by preventing unauthorized devices from accessing your network. Total Solutions IT can manage and configure your firewall to enhance your security.
Email Filtering & Security
Phishing attacks are one of the most prevalent methods used by cybercriminals today. Basic email filtering can block most phishing attempts, while our security awareness training prepares your team to handle more sophisticated threats.
Web Filtering & Security
Blocking access to known malicious websites helps prevent staff from accidentally downloading or accessing harmful content.
Point to Point Solutions
Each of our security tools and services addresses a specific cybersecurity need, allowing us to tackle threats directly. Total Solutions IT offers comprehensive cybersecurity as part of our full suite of managed IT services. We ensure your network and data remain secure from all threats. Contact us today to discuss your IT security needs and schedule a consultation.
What is data breach in cyber security?
A data breach is an incident where information is stolen from a system without the owner’s knowledge or permission. A small business or large organization may experience a data breach.
What is data security and privacy?
Data security protects data from unauthorised access by external attackers and malware or malicious cyber activity. Data privacy is the set of rules governing how data is collected, used, and shared.
What is multi factor authentication cyber security?
Multifactor authentication (MFA) is a layered approach to securing data by requiring a user to present a variety of different credentials to prove their identity before they’re allowed access to a resource.
What are the different roles of the Australian Cyber Security Centre?
The role of the ACSC is to lead the Australian Government’s operational responses to cyber security incidents and organize the national cyber security operations and resources. It also includes raising the awareness of the levels of cyber threats to Australia.
What is Australia’s cyber security strategy?
A cyber security strategy is a high-level plan for securing your organization’s assets during the next three or five years. Because technology and cyber threats can change unpredictably, you’re likely to need to update your strategy earlier than three years from now, even if you don’t think so right now.
The significance of IT security in today’s business landscape cannot be overstated. Cybercriminals target organizations of all sizes and industries, aiming to cause harm, steal data, or demand ransoms. Even small businesses must be vigilant against potential cyber threats.
Total Solutions IT specializes in delivering managed cybersecurity and IT security services to a diverse range of businesses. We offer comprehensive and cost-effective cybersecurity solutions as part of our broader IT management services.
Every IT security solution starts with a thorough assessment by a security analyst. This evaluation allows us to identify vulnerabilities in your existing security measures and develop a strategy to prevent cyberattacks before they happen. We provide tailored cybersecurity solutions for both IT and industrial environments.
Cybersecurity is an ever-evolving field, with new threats emerging constantly. Total Solutions IT offers access to experienced cybersecurity professionals who stay updated on the latest developments in network and information security.
Penetration testing is the most effective method for assessing network security and identifying weak points. This service involves deploying a team of cybersecurity experts who simulate attacks on your network, mimicking the tactics used by real cybercriminals. Our penetration testing covers internal and external networks as well as web applications, targeting the most vulnerable entry points.
No matter how thorough your security measures are, it’s impossible to eliminate risk entirely. Human error remains a significant factor, as people manage and operate IT systems. Sophisticated social engineering can bypass even the most secure digital defenses. Our cybersecurity risk management process involves identifying inherent risks and developing strategies to mitigate them. This begins with a cyber risk assessment, followed by the creation of a tailored incident response plan for each identified risk.
Implementing robust security procedures is ineffective if your staff doesn’t adhere to them. Compliance ensures that your team understands and follows the policies you’ve put in place.
Many successful cyberattacks today rely on manipulating people rather than overcoming technical defenses. Social engineering is a particularly effective method for breaching secure networks. Our security awareness training educates your employees on common IT security threats and how they can help mitigate them.
When sensitive personal data is stolen from businesses or organizations, it often ends up on the dark web. Criminals package and sell this information to fraudsters through dark web marketplaces. Total Solutions IT offers dark web monitoring services, alerting you as soon as any data or credentials related to your business appear on these sites.
Cyberattacks can strike at any time. Expecting your employees to be on call 24/7 can disrupt their work-life balance. Total Solutions IT provides around-the-clock cybersecurity support, ensuring that our IT security operations center is always ready to respond to threats as they arise.
By continuously logging and monitoring data in real-time, we can quickly identify and respond to security incidents while collecting valuable information for future analysis.
Our cyber threat hunting service actively searches for and neutralizes malware, viruses, and other threats within your network before they can cause harm.
Your network firewall is the first line of defense against cybercrime. Firewalls offer fundamental protection by preventing unauthorized devices from accessing your network. Total Solutions IT can manage and configure your firewall to enhance your security.
Phishing attacks are one of the most prevalent methods used by cybercriminals today. Basic email filtering can block most phishing attempts, while our security awareness training prepares your team to handle more sophisticated threats.
Blocking access to known malicious websites helps prevent staff from accidentally downloading or accessing harmful content.
Each of our security tools and services addresses a specific cybersecurity need, allowing us to tackle threats directly. Total Solutions IT offers comprehensive cybersecurity as part of our full suite of managed IT services. We ensure your network and data remain secure from all threats. Contact us today to discuss your IT security needs and schedule a consultation.
Governance and compliance refer to the frameworks and processes put in place to ensure that organizations adhere to legal regulations, industry standards, and internal policies within the technology infrastructure including the Australian Signals Directorate (ASD) Essential Eight.
Endpoint detection and response (EDR) involves the use of specialized software to monitor and respond to security threats on individual devices, providing real-time visibility, threat detection, and remediation capabilities to protect against cyber attacks.
Microsoft Defender for Microsoft 365 offers comprehensive security features tailored to safeguard cloud-based environments, providing advanced threat protection, identity management, and data loss prevention to mitigate cyber risks effectively within the Microsoft 365 ecosystem.
Backup and recovery solutions are essential to protect against data loss due to system failures, cyber attacks, or human error, ensuring business continuity and minimizing downtime by enabling the restoration of critical data and applications.
Developed by The Australian Cyber Security Centre (ACSC), the Essential Eight is a series of baseline strategies taken from the Strategies to Mitigate Cyber Security Incidents document, advising on how to implement the strategies and how to measure the maturity of their implementation.
We believe cyber security services should be accessible to all businesses– our Essential 8+ auditing and reporting services are provided in a range of packages designed to suit the smallest operation through to the largest enterprise.
1. Application Control
This relates to the level of application control and constraints you have over user applications and the ability for staff to execute unapproved and malicious programs on workstations. This includes .exe, DLL, scripts and installers.
2. Application patching
Updating third-party applications quickly is essential for ensuring the latest security updates and patches are in place. For example, using the latest version of applications and patches of web browsers, Microsoft Office, Java and PDF viewers. This requires frequent use of security vulnerability scanners to detect missing patches and updates as well as removing solutions that are no longer supported by their vendors.
3. Configure Microsoft Office Macro Settings
This is the amount of freedom your users have to run macros in Microsoft Office applications. Most users should have macros blocked as default unless they have a specific organisational requirement. Only allow vetted macros, either in ‘trusted locations’ with limited write access or digitally signed with a trusted certificate.
4. User Application Hardening
Limitations should be placed on user applications. At its most basic, web browsers should block Flash, ads and Java, with users unable to change these settings. Disable unneeded features in Microsoft Office (such as OLE), and in web browsers and PDF viewers. Internet Explorer 11 should also be disabled.
5. Restrict Administrative Privileges
Tightly manage administrative privileges and access to operating systems and applications based on user duties. This includes regularly revalidating requests for privileged access to systems and applications, blocking privileged accounts from accessing the internet and using separate operating environments for privileged and unprivileged users. Privileged accounts should not be used for reading email and browsing the web.
6. Patch Operating Systems
This focuses on keeping operating systems up to date to ensure that OS patches, updates, and security mitigations for internet-facing services are applied within two weeks of release. All computers and network devices with ‘extreme security risk’ vulnerabilities should be patched within 48 hours. Security Vulnerability scanners should also be used to identify any missing patches, and any OS that is no longer vendor supported should be replaced.
7. Multi-factor Authentication
Enforce MFA for all privileged access. Turn on MFA for VPNs, RDP, SSH and other remote access, and for all users when they access an important data repository. Maturity starts by enforcing MFA for all users before they access internet-facing services and third-party providers.
8.Daily Backups:
Perform daily backups of important new or changed data, software and configuration settings. All unprivileged accounts should be restricted to their own backup environments. Store backups disconnected from the Internet and retain them for at least three months. Test restoration initially, annually and whenever IT infrastructure changes.
By employing solutions rooted in a Zero Trust Framework, Microsoft consistently adopts a “never trust, always verify” stance towards security.
Rather than presuming the safety of everything within a corporate firewall, the Zero Trust model operates on the assumption of breaches, verifies explicitly, and employs the principle of least privileged access.
Reduces the impact area of potential incidents and segments access. Confirms end-to-end encryption and leverages analytics for enhanced visibility, proactive threat detection, and fortified defenses.
Authenticates and grants authorization based on a comprehensive range of data points, encompassing user identity, location, device condition, service or workload, data classification, and any anomalies detected.
Restricts user access through just-in-time and just-enough-access (JIT/JEA), adaptive policies based on risk assessment, and data protection measures to safeguard both data integrity and productivity.
From step one IT Security is foremost with our approach for your IT Support services.
We can help you to secure your data and your communications. Our team of technicians will ensure that your systems remain malware-free, your data is backed up, and will implement restoration plans when necessary.
The most important component of your IT system is its security. The first rule of IT security is to have a sufficient backup system. The second rule of IT security is to have adequate protection of your systems from external threats. The third rule of IT security is to monitor incoming data for threats and identify potential risks.
Without backups, even a tiny issue with your computer system can mean massive data loss for your business. Natural disaster, fire, theft, viruses, misuse, and accidental deletion of data won’t interrupt your business processes if you have an effective backup solution.
The Tools You Need For Proactive Threat Management
Electronic Information Systems provide organizations with productivity benefits that unfortunately also can introduce a whole new set of risks and threats. The more we depend on our technology to manage important information that represents the lifeblood of the organization, the greater the risk.
Many people think that hardware is their primary IT asset. However, unless you can access and maintain the integrity of your data, the hardware is useless. The data is the reason you have your IT in the first place.
Total Solutions IT offers a variety of Managed Network Security Services to help ensure that you can continue to work and protect your most important IT assets in a safe and productive fashion.
Sadly, applications and operating systems are filled with flaws that companies like Microsoft and Adobe are always attempting to address with constant patches and updates. But unless someone is looking out for these fixes proactively, you could find yourself with vulnerabilities on your PCs and Servers that you had no idea existed. Total Solutions IT helps alleviate these concerns and minimize the risks of data breaches and downtime that could come as a result of a vulnerability being exploited by proactively patching and updating your core software using our best-in-breed Patch Management tools.
Browsing the web can be dangerous, even when you think you are going to trusted sites. Often times, URLs are hijacked to redirect you elsewhere, or coding on a site is weak leading to a virus being implanted within the site itself. Or maybe staff is abusing web privileges by going to dangerous sites for fun that ultimately put your network security at risk. Total Solutions IT offers a robust Web Filtering package that can control what sites your organization can visit and block sites that can potentially be hazardous.
There are many effective Antivirus products in the marketplace, but who is making sure that you have the latest version or are using the most current and sophisticated virus definitions? Or more importantly, do you even know if your Antivirus product is running as it should on all of your PCs and Servers? For our clients, we offer state of the art Antivirus applications that are proactively managed by our support team. You can be assured that your Antivirus solution is modern and effective, rather than relying on off the shelf products that are unmanaged and often ignored.
Documentation and Password management can easily become an items of neglect, Documentation is often a tedious process and no one wants to do.
Passwords can often find them self on post it notes and are often not changed regularly. As a result they can themselves become a security issue.
The management of your internal IT documentation is of critical importance and so at Total Solutions IT as part of the on-boarding process, an extensive list of documentation will be put together to ensure all required information is at the finger tips of the people that require it the most.
This means when support services are required all of the relevant information that is required it ready to go and available.
This is no guessing of network topology and layouts and all required information regarding each managed endpoint is easily available
By extensively using the documentation system from IT Glue, Total Solutions IT is able to ensure all relevant information is available when required.
We are able to also give the Client access to this information to help ensure Both sides are on the same page for all credentials and documentation items in the business.
Features of IT Glue are as follows
The security of your data is vital to protecting your business from data loss, loss of intellectual property, and keeping unauthorised eyes away from your data.
Malware is any type of software developed by attackers that exists to harm your computer or server. This can include viruses such as Trojan Horses, spyware, adware, and worms. Trojan Horses often pretend to be other legitimate software (usually in emails). Spyware sends data in the background to the attacker’s computer to steal business information and customer data. Adware creates popups and redirects in your browser and on your computer that can take to malicious sites. Worms can copy themselves across your network and affect all of your machines.
A robust and proven anti-malware software solution is essential in any business that uses computers. No matter the size of your business, or even if you only have one computer. It is simply not worth the risk to leave your customer and business-sensitive data exposed.
We stand by Bitdefender for ongoing protection of both desktop and server architectures.
Bitdefender allows IT administrators to remotely manage the security deployment from a cloud-based console. This allows us to manage policies, threat levels, deployments – all from one place, enabling us to manage your security without interrupting your work day, or gaining access to your systems.
Bitdefender offers your business:
We also use Malwarebytes Anti-Malware to supplement Bit defender superior protection. Malwarebytes is run manually by us once per month as part of monthly server maintenance, and provides a second opinion to Bitdefender’s real-time scanning.
Malwarebytes enables us to ensure that Bitdefender is working properly, scan deeper for files, scan for adware and rootkits.
Email security protects your business against spam, attachment viruses, and phishing attacks.
Spam is any unsolicited email. Most often, spam tries to get you to visit a site and obtain information from you. Our spam filtering software solution identifies most spam items by analyzing patterns and an extensive catalogue of blocked email domains, and ensures that spam is blocked before it reaches your network.
Attachment viruses are the most common way for viruses to enter your system. Particularly when email clients are configured to preview attachments, malicious code can be embedded into an email to attack your system. Our anti-malware email filtering solution blocks emails with potentially malicious attachments.
Phishing attacks are targeted emails that intend to get your personal information. They work by impersonating a bank, or other reliable online server, and asking your for information. They can be difficult to distinguish from the real thing. Our anti-phishing filtering solution identifies fake domains, and analyses content to identify phishing patterns to block malicious email before it gets to your computer.
SpamHero is our go-to solution for your email security. It is one of the most sophisticated and well-maintained service for email filtering on the market.
With SpamHero, your emails are re-routed through SpamHero’s cloud-based filtering servers before they even touch your network. This means that malicious messages don’t even reach your network before they are detected. Ordinary anti-spam software still needs to rely on the viruses and other malware to first enter your system, which is in itself a security risk. With your hosted exchange, cloud-based email security is your best bet against unwanted emails that can damage your system.
Features of SpamHero email security:
Backups are the first rule for maintaining system security. No system should ever operate without at least an on-site backup on external media. There are many threats to the integrity and availability of your data:
Windows Server Backup is included with your Windows Server installation. It is the lowest-cost backup solution that we implement, as there are no additional costs other than management and setup. It offers a number of basic backup features:
There are a few downsides to using Windows Server Backup:
MSP Backup is our preferred cloud-based backup solution for your business. Available for both desktops and servers, it ensures peace of mind that your data is stored and archived in the cloud, ready for when you need it restored. We often deploy MSP Backup in conjunction with Windows Server Backup to supplement the backups with a file history and archive that is stored in the cloud. Essential for business-critical data that absolutely cannot be lost.
IT SERVICES
Total Solutions IT uses leading-edge technologies and infrastructure to deliver a quality service to our clients. This enables us to deliver high-performing, reliable, and secure solutions.
Our on-demand support team is reactive, knowledgeable, and ready to help at any time of the day. We offer 24/7 support for all of our clients. Our managed-it team also works to ensure that your systems are running at 100% and any problems are anticipated and dealt with before they happen.
We can ensure that your systems are always available to you by offering desktop and laptop repair at low cost. We understand that a system failure should not get in the way of your productivity.
Our team of network engineers and support technicians know how your system works. When there is a problem on your network, or with your servers, we can get you back up to speed in no time. Existing systems are also catered for by our team, and we work hard to optimise your network and server infrastructure for your business needs.
Total Solutions IT provides modern and secure digital workplaces, focusing on the B2B market with comprehensive services in Telecommunications, Internet, Cloud, IT Managed Services, and Cyber Security.
EMAIL
[email protected]
PHONE
(02) 6061 4222
ADDRESS
2/601 Dean Street
Albury NSW 2640 Australia