IT Support for Medical

Boost efficiency and avoid downtime

IT support for medical services are essential for the industry, helping to manage patient records, improve communication between healthcare providers, and ensure compliance with regulations. These services make it easier for doctors and nurses to access medical information and collaborate effectively. They allow for the integration of advanced technologies and software like RxWorks, Genie Solutions, Medical Director,Dentrix and others which can help improve patient care.

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Support for your medical software.

A focus on your specific needs.

IT Support for Medical

Delivering specialized IT support for medical practice by integrating technologies like RxWorks, Genie Solutions, Dentrix, providing trust for medical and fertility services.

Security orientated.

Our I.T support is laser-focused on security, implementing advanced measures to protect your data with continuous monitoring, updates, and rigorous access controls.

24/7 support.

Uninterrupted 24/7 IT support ensures seamless operations for the medical and fertility industries, providing round-the-clock assistance whenever it’s needed.

Proven experience.

Count on our expertise to seamlessly integrate and manage your medical technology, ensuring efficiency and security in every aspect of your practice.

What we’ll do for you

Our outsourced IT services cover the full range of IT support for small to medium organisations. Here are just a few examples of how you’ll benefit from working with Total Solutions IT:

Maximum uptime

We understand you need 100% IT availability to book and consult with patients. We’ll ensure your medical clinic IT setup has redundancy in case of emergency. We have a helpdesk staffed by experts that ensures your team can get instant help when they need it.

Security and protection of patient data

We’ll help you meet privacy regulations and avoid data breaches by protecting the security of your users and data. This includes putting in security monitoring systems and also everyday tasks like keeping your software fully updated to include patches that protect against security vulnerabilities.

Specialist software

In providing IT for medical clinics, we are familiar with the specialist software and complex infrastructure required. From client management platforms, to booking systems, to patient records and x-ray imaging – we will act on your behalf to work with your vendors and ensure the correct IT infrastructure is in place and systems work seamlessly together. We’ll talk tech-to-tech to other vendors and take this hassle off your plate.

Complete IT management

Medical clinics are one of the top industries we service. We are highly experienced at meeting your industry needs – from file sharing, to cloud hosted phone systems that can record conversations, to adding failover and redundancy to your IT systems. With a team of 10+ specialists, there’s nothing we can’t handle.

Efficient day-to-day IT support

Free up your team by directing all IT issues to our Australian-based IT helpdesk. There’s a good reason we enjoy a 98% satisfaction rating on tickets – our processes are professional and our staff are friendly and patient.

Efficient IT asset management

From purchasing, provisioning, using to disposal, we’ll make sure your IT assets are efficient and effective throughout their lifecycle. We have years of experience managing complex IT infrastructure for medical clinics.

Software specialisation.

IT Support for Medical

Count on us to seamlessly integrate, troubleshoot, and support medical software, ensuring that your technology not only meets but exceeds the demands of your medical operations. Whether you have onsite or cloud-based infrastructure, your technological backbone is in capable hands with our seasoned I.T support team.

Genie Solutions, RxWorks software experience
HICAPS integration and configuration
Dentrix, MedicalDirector support

We understand the critical role software plays in the efficiency of your practice.

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Government compliance.

IT Support for Medical

Our I.T support prioritizes compliance with the ASD’s Essential Eight cybersecurity principles. We focus on implementing and maintaining security measures, such as user application control and secure network configurations, to create a resilient and compliant digital environment for your organization.

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Total Solutions IT provides modern and secure digital workplaces, focusing on the B2B market with comprehensive services in Telecommunications, Internet, Cloud, IT Managed Services, and Cyber Security.

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Customer Service

Contact

EMAIL
[email protected]

PHONE
(02) 6061 4222

ADDRESS
2/601 Dean Street
Albury NSW 2640 Australia