Phishing testing in Microsoft 365

Microsoft 365

Regular phishing testing is crucial for organizations to enhance their cybersecurity posture. By simulating real-world phishing attacks, organizations can assess their employees’ awareness and readiness to identify and respond to phishing threats. This proactive approach helps identify vulnerabilities in the organization’s security infrastructure and provides valuable insights into areas that require improvement, such as employee training or system defenses. Regular testing also helps foster a culture of cybersecurity awareness within the organization, reducing the risk of falling victim to actual phishing attacks. Ultimately, investing in regular phishing testing is a cost-effective way to bolster security, protect sensitive data, and safeguard an organization’s reputation from the ever-evolving threat landscape.

Running a phishing test in Microsoft 365 involves setting up a simulated phishing campaign to assess your organization’s vulnerability and your employees’ awareness of phishing threats. Here’s a step-by-step guide:

  1. Plan Your Phishing Test:
    • Determine the objectives of the test: What specific aspects of your organization’s security awareness do you want to assess?
    • Define the scope: Decide which employees or groups will participate in the test.
    • Choose the type of phishing scenario: Decide whether you want to simulate a general phishing email, a spear-phishing attack, or another type of social engineering tactic.
  2. Select a Phishing Simulation Tool:
    • Microsoft 365 offers the Microsoft Defender for Office 365 (formerly Office 365 Advanced Threat Protection) to help with email security. You can use it to create and manage phishing simulations.
  3. Set Up the Phishing Campaign:
    • Access the phishing simulation tool in your Microsoft 365 admin portal.
    • Create a phishing email or choose from pre-designed templates (if available).
    • Customize the email content, including the message and any embedded links.
    • Configure the sending parameters, such as the sender’s email address, subject line, and timing of the emails.
  4. Choose Target Recipients:
    • Select the group of users who will receive the phishing email. Be sure to inform them that this is a simulated test.
  5. Monitor the Phishing Test:
    • Allow the phishing simulation tool to send out the emails.
    • Monitor the responses of your employees, including whether they click on links or report the suspicious email.
  6. Analyze the Results:
    • Review the data and analytics provided by the phishing simulation tool. This can include information on who clicked on the links, who reported the email, and overall user behavior.
    • Use these results to identify areas for improvement in your organization’s cybersecurity awareness training and email filtering rules.
  7. Educate and Train Employees:
    • Provide immediate feedback to employees who fell for the simulated phishing attack.
    • Offer additional training and resources on recognizing and reporting phishing attempts.
    • Reinforce the importance of cybersecurity awareness.
  8. Repeat Regularly:
    • Phishing tests should be an ongoing practice, with periodic assessments to track improvements in employee awareness and security measures.

Remember that the goal of a phishing test is to improve security, not to penalize employees. Always use simulated phishing tests as an opportunity to educate and raise awareness about phishing threats within your organization.