Staffing Firm Managed IT
Case Study
Challenge
Upon initiating their collaboration with Total Solutions IT, this workforce solutions company aimed to reduce their reliance on internal IT staff. Additionally, they sought a dependable framework to streamline the allocation of resources and time towards data management. Alongside this, they desired an adaptable and budget-friendly strategy for safeguarding their data.
Solution
To fulfill these requirements, the organization engaged Total Solutions IT Confidence Plus Managed Network Services. In response, Total Solutions IT constructed a hosted virtual infrastructure for the firm, undertaking the responsibility of overseeing and maintaining their systems and endpoints. Through continuous monitoring and updates of server and desktop conditions by Total Solutions IT, coupled with round-the-clock assistance from the help desk, the organization found assurance in entrusting all their technical needs and concerns to Total Solutions IT.
Result
The hosted virtual infrastructure of the client, combined with Total Solutions IT’s Confidence Plus managed network services, has resulted in cost savings for their IT support and instilled a sense of assurance in the dependability and security of their data. By having their systems located off-site, the company’s data is not only secure but also accessible from wherever they choose to operate. This aspect proved particularly beneficial when the client underwent an office relocation in 2011. Thanks to Total Solutions IT’s managed network services, a seamless data conversion process was facilitated, enabling the client to swiftly, smoothly, and securely resume their business operations post-move. Presently, the organization maintains its reliance on Total Solutions IT services for the management of their information systems, as well as for proactive maintenance and management support.
