Upgrade to the latest small business phone system technology and save up to 70% on your call costs.
Modern phone systems solutions require a in depth understanding of both telecommunications and IT infrastructure, Total Solutions IT combines both of these fields to ensure that the appropriate unified communications solutions is made available to your business.
Todays business’s require flexible solutions that allow for staff to be able to be easily contactable from where ever they are working, either onsite or remote. This can be achieved with the appropriate smart phone app’s
With our bundled monitoring solutions we also ensure a maximum uptime for your critical infrastructure and if something does go wrong, prompt support to ensure problems are resolved quickly and with minimum disruption to your business.
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We support small businesses in flourishing by installing affordable, future-ready phone systems that guarantee secure operations with 24/7 support and service from our Australian team.
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Cloud Phone System - Vodia
Vodia Networks Inc. offers unified communications solutions for enterprises, contact centers and service providers.
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Grandstream
Grandstream is an award-winning solutions provider of Unified Communications (UC) at an affordable price point with extreme flexibility.
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Cel-Fi
Cel-Fi products are the first carrier-class cellular coverage solution for industry-leading signal gain.
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Avaya
Avaya's IP Office systems are a long-established all-in-one solution for Unified Communications (UC).
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iPECS
iPECS phones and phone systems are LG's solution for Unified Communications (UC) platform focusing on the basics of reliability and scalability.
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Total Solutions IT provides clear pricing with no hidden charges, allowing you to budget with confidence and invest in your business growth without unexpected costs.
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Cloud-based solutions designed to adapt to your business’s growth, enabling you to scale your communication with confidence.
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Receive prompt and reliable support from Total Solutions IT dedicated ustralian based team.
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Total Solutions IT have the in house network engineering team to ensure prompt support services.
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Guarantee that every interaction with your clients and customers is safe, smooth, and reliable, thereby enhancing your business reputation.
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Get prompt and reliable support from Total Solutions IT dedicated Australia-based team.
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Total Solutions IT provides clear, upfront pricing with no hidden fees, so you can budget with certainty and invest in your business growth without unexpected costs.
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Cloud-based solutions designed to evolve with your business, allowing you to scale your communication confidently as you grow.
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Use your phone from home, a cafe, or the office.
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Make calls easy from your phone or computer.
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Manage Everything online with a few clicks - no tech headaches.
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Easily port current numbers to the cloud, avoiding disruptions.
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Keep your business calls and information protected.
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Cut costs on office equipment and phone bills.
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Implementation can be completed in as little as 3 business days. We will move at your preferred pace, but if there are no obstacles to porting, this process can be expedited. Many of our customers opt for a longer timeline, which is perfectly acceptable.
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Implementation can be done in as little as 3 business days. We'll move at your pace, but if there are no barriers to porting, this process can happen quickly. Many of our customers prefer a longer timeline, and that is perfectly acceptable.
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[/av_one_half][/av_tab_sub_section][av_tab_sub_section tab_title='Phone Programming' icon_select='no' icon='ue800' font='entypo-fontello' tab_image='' tab_image_style='' vertical_align='middle' color='' inactive_color='' color_hover='' inactive_color_hover='' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' tab_deeplink='' custom_class='' template_class='' av_uid='av-8ojmkpf' sc_version='1.0']
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If you decide to keep your existing phones, we will log in remotely to program them. Most unlocked, modern phones can be easily programmed. It's a simple process for you.
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[/av_one_half][/av_tab_sub_section][av_tab_sub_section tab_title='Knowledge Transfer' icon_select='no' icon='ue800' font='entypo-fontello' tab_image='' tab_image_style='' vertical_align='middle' color='' inactive_color='' color_hover='' inactive_color_hover='' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' tab_deeplink='' custom_class='' template_class='' av_uid='av-5nags5v' sc_version='1.0']
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Simply provide us with information on the number of phones/people, their identities, and their locations. We will handle everything from there. Our onboarding team will take on the workload, not you.
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Our post-activation support and account management are as exceptional as our onboarding. We uphold high service standards, including live 24/7/365 support, a 20-second answer time, and a 94% first contact resolution rate. With dedicated support, account management, and regular service reviews and evaluations, we guarantee your needs will be met to your complete satisfaction.
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[av_toggle title='Q: What is a Small Business Phone Systems?' tags='' custom_id='' element_template='' one_element_template='' av_uid='av-2lp5qvt' sc_version='1.0']
A small business phone system is a telecommunications solution designed specifically for businesses with fewer employees or locations. It provides features like voicemail, call forwarding, and multiple line functionalities to enhance communication within the company and with clients.
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[av_toggle title='Q: How does a VOIP Phones System differ from a traditional Phone System?' tags='' custom_id='' element_template='' one_element_template='' av_uid='av-7r6fi1' sc_version='1.0']
A VoIP (Voice over Internet Protocol) phone system uses the internet to transmit voice calls, while traditional phone systems use landlines or cellular networks. VoIP systems often offer more flexibility, scalability, and features at a lower cost than traditional systems.
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[av_toggle title='Q: Can I keep my Existing Phone Number when Swiitching to a New Phone System?' tags='' custom_id='' element_template='' one_element_template='' av_uid='av-1gsfwwp' sc_version='1.0']
Yes, most service providers offer number portability, allowing businesses to retain their existing phone numbers when transitioning to a new phone system.
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[av_toggle title='Q: How can a Small Business Phone System Benefits my Company' tags='' custom_id='' element_template='' one_element_template='' av_uid='av-146eqzd' sc_version='1.0']
A small business phone system can enhance communication, improve customer service, offer scalability as your business grows, and often comes with features like call analytics, conferencing, and integration with other business tools.
[/av_toggle]
[av_toggle title='Q: Is it Expensive to Set up a Phone System for my Small Business?' tags='' custom_id='' element_template='' one_element_template='' av_uid='av-l83zq1' sc_version='1.0']
The cost of setting up a phone system varies based on the type of system, features required, and the number of users. However, with the advent of cloud-based and VoIP solutions, many affordable options are available for small businesses.
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