Our Managed IT services mean that your business can enjoy peace of mind with all aspects of your IT systems. This package involves a fixed fee, which means that we can offer discounted rates, consistent support, and a personalised service to your system.
We offer remote and on-site assistance to you, based on the number of weekly hours that you pay for. Managed IT packages ensure that IT support is proactive. It includes monitoring your system for possible faults, and preventing them.
Total Solutions IT delivers a tailored network and server system to our clients. Whether you need remote access, virtualisation, hosted emails, applications servers, a virtual private network, or managed WiFi - Total Solutions IT can help.
Our highly-qualified team of network and server engineers are trained to keep your network running, and ensure that your server is doing what it should for your business.
We can help you to secure your data and your communications. Our team of technicians will ensure that your systems remain malware-free, your data is backed up, and will implement restoration plans when necessary.
Does your business have multiple sites? Using a cloud server may be the solution for you. We offer hosted virtual private cloud solutions to achieve business processes such as hosted Exchange over multiple sites, applications servers, and worldwide accessibility to your business apps.
We work with Telstra Cloud Services, as we believe they offer industry-leading service level agreements and solid hosting.
Backing up your business data is crucial. Fire, natural disaster, viruses, and error can cause your business to lose customer information and valuable business data. No matter the size of your business or network, you need offsite backup.
Total Solutions IT offer a number of backup solutions, including cloud-based backups, so that you can have peace of mind that your business will survive in the event of a system failure.
Unified Communications offers many benefits to your business. The essence of Unified Communications is to break down barriers to inter-office, intra-office, and external communications, and allow businesses to connect with each other across multiple platforms.
Total Solutions IT offers a solution that can improve the productivity of your business and generate a more efficient work load.
A telephony solution that grows as the business grows. Avaya IP Office can bring your desktop communications capabilities right to your smartphone or tablet, integrated email and voice mail, video, instant messaging, presence, and conferencing.
Total Solutions IT can be with you every step of the way to ensuring that your inter-office communication suits your business and grows with you.
iPECS is a powerful and reliable communications solution that guarantees your business growth and success. It is the next generation IP-PBX that provides high-quality IP telephony, multimedia services, and mobility.
Total Solutions IT can integrate iPECS into your business as part of our unified communications solution.
Cel-Fi is a 3G range extender, designed to boost your phone coverage in areas where coverage is minimal. The Cel-Fi mobile repeater is designed to amplify and disperse a 3G mobile signal within a building without causing any interference to the mobile network. Your phone connects to the Cel-Fi unit instead of a mobile tower, and this has many benefits including:
We understand that your smartphones are important to your business. Especially in the case of Unified Communications systems, and employees working remotely - a broken phone can mean a drop in productivity.
Total Solutions IT can repair your broken phone screens. Bring it in to us, and we can have it back to you by the end of the day.
Vend is a cloud-based POS system that can work on any device. It also works offline, so that you can still make sales when your internet goes down. Vend allows you to make sales on the road using a 3G/4G or WiFi connection.