RATES
| Ad-hoc | Manage | |
| REMOTE SUPPORT | $121 | |
| ONSITE SUPPORT | $121 | |
| OUT-OF-SCOPE | $121 | $121 |
| AFTER-HOURS | $242 | $242 |
- All labour is billed in 0.50-hour increments
- Onsite Support attracts a minimum 1-hour callout fee for non-Manage
- Onsite Support travel time is billed at the same rate as labour
