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Everything you need to know about the Fibre Connect Upgrade Program
What is the Fibre Connect Upgrade Program in Australia?
Across Australia, the nbn fibre network is undergoing major upgrades, aiming to connect millions of Australians to full fibre via Fibre to the Premises (FTTP) by the end of 2025. As part of this initiative, nbn is offering eligible properties the chance to upgrade from their current Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connections to the advanced FTTP technology at no additional cost. FTTP, the most up-to-date nbn technology, replaces outdated copper wiring with 100% optical fibre cables, providing faster speeds and greater reliability for both homes and businesses.
Why should I upgrade to nbn® full fibre?
The nbn fibre network is being upgraded across Australia, with the goal of connecting millions of Australians to nbn full fibre through Fibre to the Premises (FTTP) by the end of 2025. The Fibre Connect Upgrade offers eligible addresses the opportunity to switch from their current Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) technology to the state-of-the-art FTTP connection at no cost. FTTP, the most advanced nbn technology, replaces outdated copper wiring with 100% optical fibre cables, delivering faster speeds and improved reliability for homes and businesses.
How does the upgrade process work?
The Fibre Connect Upgrade has the goal of connecting millions of Australians to full fibre via Fibre to the Premises (FTTP) by the end of 2025. As part of this initiative, nbn is offering eligible addresses the opportunity to upgrade from their current Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection to the latest FTTP technology at no cost. FTTP eliminates outdated copper wiring, replacing it with 100% optical fibre cables, providing faster speeds and greater reliability for homes and businesses.
Upgrade to nbn® full fibre with Total Solutions IT
Want to instantly find out if your home or business is eligible? Put your address in below for quick results! If you need further assistance, our team is happy to help — give us a call at 02 6061 4222 or fill out our enquiry form.
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Why upgrade with Total Solutions IT?
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Everything you need to know about Fibre Connect
Will it cost anything to upgrade?
Subscribers who meet the eligibility criteria can choose to upgrade at no additional cost by selecting a 12-month term plan with Total Solutions IT.
For subscribers on FTTN: Opting in for Family or above is required.
For subscribers on FTTC: Opting in for Elite or above is required.
What happens to my original nbn® service?
The nbn-approved technician will install a Fibre to the Premises (FTTP) connection alongside your current Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.
Following the upgrade, there will be a maximum overlap of 7 days, during which both services can remain active at no extra charge. Make sure to cancel your FTTN or FTTC service within this timeframe to avoid incurring charges for both services.
nbn® is a trademark of NBN Co Limited.
How long does it take for the upgrade?
All premises’ needs are slightly different, so installation times will vary. Prior examples show that most subscribers who proceed with the upgrade typically have their new high-speed FTTP connection ready within four to eight weeks.
Are there any hidden costs?
It’s important to note that any internal wiring within the premises is not included in the $0 upgrade and is the subscriber’s responsibility.
It’s important to note that subscribers who choose to cancel their plan within the 12-month term will incur a one-time charge of $200 plus any outstanding Early Termination Fees (ETF).
How do I know if my home or business is eligible?
Contact our team through the form or call us at 02 6061 4222, and we’ll gladly assist you in determining your eligibility for the upgrade program.
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ADDRESS
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Albury NSW 2640 Australia