We offer an onsite residential repair service for your home computers.

Total Solutions IT provides reliable computer repair services for home users, helping resolve common issues such as slow computers, startup failures, virus infections, and system errors. If your computer isn’t working properly, our experienced technicians are ready to help.

One of our qualified technicians can visit your home at a convenient time to diagnose and repair most problems onsite. We carry a range of common replacement parts and diagnostic tools, allowing many computer repairs to be completed during the first visit.

If a repair requires additional work, we will clearly explain the issue and take your computer to our workshop for further testing and repair. Once completed, your system will be fully tested, optimised, and ready to use.

Where available, we can also provide temporary loan computers so you are not left without access while repairs are underway.

Clear advice. Honest pricing. Local technicians you can trust.

Repair Services

Repair Services

  • PC & Laptop Repairs

    Comprehensive repairs for desktops and laptops, fixing hardware and software issues to get your computer running reliably again.

  • Slow Computer Fixes

    Speed up sluggish PCs caused by startup bloat, failing drives, malware, or outdated software — without unnecessary replacements.

  • Operating System Repairs

    Fix Windows errors, crashes, boot issues, and update problems while preserving your files and settings wherever possible.

  • Hardware Replacement

    Replacement of faulty or aging components such as hard drives, SSDs, RAM, power supplies, and cooling systems.

  • Laptop Screen & Keyboard Repairs

    Repair or replace cracked screens, unresponsive keyboards, and damaged laptop components using quality parts.

Security & Cleanup Services

  • Virus & Malware Removal

    We safely remove viruses, malware and spyware that slow your computer, cause pop-ups or put your data at risk, restoring your system to proper working order.

  • Ransomware Cleanup

    If your files are locked or your system has been compromised, we assess the damage, remove the threat and help recover or secure your data where possible.

  • Security Hardening

    We strengthen your computer’s security settings to reduce future risks, including system updates, safe configuration and protection against common online threats.

  • Antivirus Setup & Configuration

    We install and correctly configure trusted antivirus software to provide real-time protection without slowing your computer down.

  • Safe Browsing & Email Protection

    We help secure your web browsing and email to reduce phishing, scam links and malicious attachments, keeping your personal and business data safer.

Security & Cleanup Services

Data & Backup Services

Data & Backup Services

  • Data Recovery (HDD / SSD / USB)

    We recover lost or inaccessible data from hard drives, solid-state drives and USB devices due to accidental deletion, hardware faults or file corruption.

  • Deleted File Recovery

    If important files have been accidentally deleted, we attempt to restore documents, photos and folders before they are permanently lost.

  • Backup Setup (Local & Cloud)

    We set up reliable backup solutions to protect your data, using local storage, cloud backups or a combination of both for peace of mind.

  • Data Migration to New Computer

    We safely transfer your files, emails and settings from your old computer to a new one, ensuring nothing important is left behind.

  • Email & Profile Recovery

    We restore missing email accounts, user profiles and settings caused by corruption, crashes or accidental removal.

Networking & Setup Services

  • Home Wi-Fi Setup & Troubleshooting

    We set up and optimise home Wi-Fi networks, fixing dropouts, weak signals and connection issues to improve coverage and reliability throughout your home.

  • Router & Modem Configuration

    We correctly configure your router and modem for your internet connection, ensuring secure settings, stable performance and proper device connectivity.

  • Printer & Scanner Setup

    We install and configure printers and scanners on your computer or network, resolving driver issues and ensuring everything works smoothly across your devices.

  • Device-to-Device Connectivity

    We help your computers, phones and other devices communicate properly, fixing file sharing, network access and connection problems between systems.

  • Internet Speed & Stability Fixes

    We diagnose slow or unstable internet connections and resolve issues affecting performance, helping you get the best possible speed from your service.

Networking & Setup Services

New Computers & Upgrades

New Computers & Upgrades

  • New PC & Laptop Setup

    We set up your new computer properly from day one, installing updates, essential software and security so it’s ready to use without the hassle.

  • SSD & RAM Upgrades

    We upgrade your computer with faster storage and more memory to significantly improve speed, performance and reliability without replacing the whole system.

  • Windows 10/11 Upgrades

    We safely upgrade your system to the latest supported version of Windows, ensuring compatibility, security and smooth performance.

  • Old-to-New PC Transfers

    We transfer your files, settings and email from your old computer to your new one, making the changeover simple and stress-free.

  • Custom PC Builds

    We design and build custom PCs tailored to your needs, whether for work, gaming or performance-heavy applications.

Computer Repair FAQ

Most common repairs can be completed within 24–48 hours. Simple fixes like software issues, virus removal, or hardware upgrades (SSD/RAM) are often done the same day. More complex repairs or parts orders may take a little longer — we’ll always keep you informed.

Bookings are recommended so we can assist you faster, but walk-ins are welcome. For onsite or urgent repairs, please contact us first to confirm availability.

Costs depend on the issue and required parts. We provide clear, upfront pricing and will always confirm costs before starting any work — no surprises.

Yes. We take data security seriously. Wherever possible, we back up your data before repairs and never access personal files unless required to fix the issue.

Absolutely. Slow performance is one of the most common issues we see. This may be caused by outdated hardware, software problems, malware, or a full hard drive. We’ll diagnose the cause and recommend the best fix.

Yes. We repair Windows PCs and laptops, including desktops, notebooks, and all-in-one systems.

Yes. We safely remove viruses, malware, and unwanted software, then help secure your system to prevent future infections.

In many cases, yes. We offer data recovery services for hard drives, SSDs, and USB devices. The success rate depends on the type of damage and how quickly the device is checked.

Yes. We provide onsite support for homes and businesses where required, as well as in-store repairs.

If a repair isn’t cost-effective, we’ll be honest and help you choose the best replacement option, including setting up your new computer and transferring your data.

Total Solutions IT provides modern and secure digital workplaces, focusing on the B2B market with comprehensive services in Telecommunications, Internet, Cloud, IT Managed Services, and Cyber Security.

Navigation

Customer Service

Contact

EMAIL
support@tsit.au

PHONE
(02) 6061 4222

ADDRESS
23 Stanley Street
Wodonga VIC 3690 Australia