Computer Repairs

Fast, reliable computer repairs for laptops and desktops. We help home users and small businesses fix slow PCs, software issues, viruses, hardware faults and data problems — with clear advice, upfront pricing and friendly local service.

Computer repair Questions?

We offer an onsite residential repair service for your home computers.

Total Solutions IT provides reliable computer repair services for home users, helping resolve common issues such as slow computers, startup failures, virus infections, and system errors. If your computer isn’t working properly, our experienced technicians are ready to help.

One of our qualified technicians can visit your home at a convenient time to diagnose and repair most problems onsite. We carry a range of common replacement parts and diagnostic tools, allowing many computer repairs to be completed during the first visit.

If a repair requires additional work, we will clearly explain the issue and take your computer to our workshop for further testing and repair. Once completed, your system will be fully tested, optimised, and ready to use.

Where available, we can also provide temporary loan computers so you are not left without access while repairs are underway.

Clear advice. Honest pricing. Local technicians you can trust.

Repair Services

Repair Services

  • PC & Laptop Repairs

    Comprehensive repairs for desktops and laptops, fixing hardware and software issues to get your computer running reliably again.

  • Slow Computer Fixes

    Speed up sluggish PCs caused by startup bloat, failing drives, malware, or outdated software — without unnecessary replacements.

  • Operating System Repairs

    Fix Windows errors, crashes, boot issues, and update problems while preserving your files and settings wherever possible.

  • Hardware Replacement

    Replacement of faulty or aging components such as hard drives, SSDs, RAM, power supplies, and cooling systems.

  • Laptop Screen & Keyboard Repairs

    Repair or replace cracked screens, unresponsive keyboards, and damaged laptop components using quality parts.

Security & Cleanup Services

  • Virus & Malware Removal

    We safely remove viruses, malware and spyware that slow your computer, cause pop-ups or put your data at risk, restoring your system to proper working order.

  • Ransomware Cleanup

    If your files are locked or your system has been compromised, we assess the damage, remove the threat and help recover or secure your data where possible.

  • Security Hardening

    We strengthen your computer’s security settings to reduce future risks, including system updates, safe configuration and protection against common online threats.

  • Antivirus Setup & Configuration

    We install and correctly configure trusted antivirus software to provide real-time protection without slowing your computer down.

  • Safe Browsing & Email Protection

    We help secure your web browsing and email to reduce phishing, scam links and malicious attachments, keeping your personal and business data safer.

Security & Cleanup Services

Data & Backup Services

Data & Backup Services

  • Data Recovery (HDD / SSD / USB)

    We recover lost or inaccessible data from hard drives, solid-state drives and USB devices due to accidental deletion, hardware faults or file corruption.

  • Deleted File Recovery

    If important files have been accidentally deleted, we attempt to restore documents, photos and folders before they are permanently lost.

  • Backup Setup (Local & Cloud)

    We set up reliable backup solutions to protect your data, using local storage, cloud backups or a combination of both for peace of mind.

  • Data Migration to New Computer

    We safely transfer your files, emails and settings from your old computer to a new one, ensuring nothing important is left behind.

  • Email & Profile Recovery

    We restore missing email accounts, user profiles and settings caused by corruption, crashes or accidental removal.

Networking & Setup Services

  • Home Wi-Fi Setup & Troubleshooting

    We set up and optimise home Wi-Fi networks, fixing dropouts, weak signals and connection issues to improve coverage and reliability throughout your home.

  • Router & Modem Configuration

    We correctly configure your router and modem for your internet connection, ensuring secure settings, stable performance and proper device connectivity.

  • Printer & Scanner Setup

    We install and configure printers and scanners on your computer or network, resolving driver issues and ensuring everything works smoothly across your devices.

  • Device-to-Device Connectivity

    We help your computers, phones and other devices communicate properly, fixing file sharing, network access and connection problems between systems.

  • Internet Speed & Stability Fixes

    We diagnose slow or unstable internet connections and resolve issues affecting performance, helping you get the best possible speed from your service.

Networking & Setup Services

New Computers & Upgrades

New Computers & Upgrades

  • New PC & Laptop Setup

    We set up your new computer properly from day one, installing updates, essential software and security so it’s ready to use without the hassle.

  • SSD & RAM Upgrades

    We upgrade your computer with faster storage and more memory to significantly improve speed, performance and reliability without replacing the whole system.

  • Windows 10/11 Upgrades

    We safely upgrade your system to the latest supported version of Windows, ensuring compatibility, security and smooth performance.

  • Old-to-New PC Transfers

    We transfer your files, settings and email from your old computer to your new one, making the changeover simple and stress-free.

  • Custom PC Builds

    We design and build custom PCs tailored to your needs, whether for work, gaming or performance-heavy applications.

Computer Repair FAQ

Most common repairs can be completed within 24–48 hours. Simple fixes like software issues, virus removal, or hardware upgrades (SSD/RAM) are often done the same day. More complex repairs or parts orders may take a little longer — we’ll always keep you informed.

Bookings are recommended so we can assist you faster, but walk-ins are welcome. For onsite or urgent repairs, please contact us first to confirm availability.

Costs depend on the issue and required parts. We provide clear, upfront pricing and will always confirm costs before starting any work — no surprises.

Yes. We take data security seriously. Wherever possible, we back up your data before repairs and never access personal files unless required to fix the issue.

Absolutely. Slow performance is one of the most common issues we see. This may be caused by outdated hardware, software problems, malware, or a full hard drive. We’ll diagnose the cause and recommend the best fix.

Yes. We repair Windows PCs and laptops, including desktops, notebooks, and all-in-one systems.

Yes. We safely remove viruses, malware, and unwanted software, then help secure your system to prevent future infections.

In many cases, yes. We offer data recovery services for hard drives, SSDs, and USB devices. The success rate depends on the type of damage and how quickly the device is checked.

Yes. We provide onsite support for homes and businesses where required, as well as in-store repairs.

If a repair isn’t cost-effective, we’ll be honest and help you choose the best replacement option, including setting up your new computer and transferring your data.

Residential IT Support & Services

No request too big… Or too small!

Total Solutions IT has everything to suit your lifestyle, leisure and social experiences. We cater to the IT needs to all businesses, big and small. We also provide service and support for schools, home business operators, gamers and bloggers and the list goes on.

There are more home IT needs than people realize especially with regards to selecting an appropriate system, configuring internet access and virus removal. Explore your home IT options by visiting our showroom and workshop to speak with our friendly IT specialists. We specialize in Virus removal from your Windows Devices.

WORKSHOP REPAIRS

Keeping things up to scratch.

On-Site Workshop

Total Solutions IT modern onsite workshop is one of the biggest in Albury Wodonga, staffed by our own expert technicians who carry out all our repairs and upgrades in-house.

Flexibility

Having our own dedicated workshop with our own technicians means that we can have complete control over all aspects of your repair and/or upgrade. This way we can be certain that everything; from the software to the operating system functions correctly and reliably from the moment it is first turned on.

Inventory

We maintain a huge inventory of new parts in stock at all times which enable our technicians to efficiently carry out work within a suitable timeframe.

VIRUS REMOVAL

What happens when I have a virus?

If your computer is…

Crashing or freezing, running slow, has ‘pop up’ advertising appearing or your web browser has hijacked, there is a possibility that you have been infected.

How can I remove it?

Total Solutions IT can remove those nasties and return your system to an uninfected state. We take your computer system seriously and don’t just remove your infections, we offer you solutions to minimise the problems reoccurring.

What’s a Virus?

Viruses, spyware, malware, etc. are unfortunately a fact of life with our online and connected lifestyle. Identity theft is on the rise every day and on average a new type of ‘parasite’ capable of causing serious computer problems or robbing you of your online identity is released every two to three minutes.

Total Solutions IT, will endeavour to clean your system without any loss of data.

We offer an obligation free quote on all virus removal and also offer a free delivery / pickup service in the local area.

NEW SYSTEMS AND UPGRADES

We can custom-build your new computer system for your needs.

Total Solutions iT can offer you a wide range of computers, can custom-build your new computer system to your exact specifications. Come in store to explore our available range.
Having our own dedicated workshop with our own technicians means that we can have complete control over all aspects of your new system or repair/upgrade. We check everything from the drivers to the operating system before delivery and instalment to make sure everything functions correctly and reliably from the moment it’s first turned on.
All of our custom-built computer systems and upgrades are assembled and ‘bench-tested’ in our own workshop prior to delivery to our clients. PC’s and laptops that we source from our wide range of suppliers, are also ‘bench-tested’ and any issues corrected, before delivery to ensure that they are trouble-free and reliable.
If you are looking at upgrading your existing system with a newer graphics card, more system memory, a bigger or second hard drive or a faster processor, Total Solutions IT can help. All upgrades are carried out by our own fully qualified technicians in own workshop.

DELIVERY

Free delivery and pick up!

If you are unable to come to our Albury workshops then we can come to you! We provide a free delivery and pickup service for those areas. Other areas may incur a fee, please contact us for details of charges for other areas.

If you purchase a new system from us, have a system in our workshop for repair or an upgrade, we can deliver your computer back to your home or work address. We can also arrange to collect your computer from your home or work address and return it to our workshop so the necessary repairs or upgrades can be performed.

Many of our elderly and mobility limited clients along with busy families, find this service invaluable, as it saves them time and money. Our free delivery / pickup service is just one of the services that Total Solutions IT offers that makes us the preferred computer companies in the Albury and Wodonga areas. Should you have any queries or to enquire about our free delivery / pickup service, please do not hesitate to contact us.