Teams

Chat, meet, call, and collaborate in one secure hub — built for modern work.

Microsoft Teams is a secure collaboration platform in Microsoft 365 that brings chat, video meetings, calling, and file sharing into one place. It helps teams stay connected whether they’re in the office, on-site, or working remotely — with conversations, projects, and documents organised by Teams and Channels.

LEARN MORE
teams

Need Assistance?

CONTACT US

Our Approach:

Complete 360° Care of Your IT.

At Total Solutions IT, we take a proactive, end-to-end approach to managing your technology. Our proven three-stage framework transforms IT from a constant frustration into a reliable, secure, and scalable business asset — supporting what you need today while preparing you for tomorrow.

1. Stabilise

Bringing your IT up to standard

We start by gaining a deep understanding of your business and your existing IT environment. From there, we address gaps, risks, and inefficiencies to create a stable, secure foundation you can rely on.

How we stabilise:

  • Comprehensive IT audit and health check
  • Review of your current systems and workflows
  • Identification of risks and problem areas
  • Clear, prioritised recommendations
  • Development of a practical IT roadmap

2. Optimise

Fine-tuning your operations

Once your IT is stable, we focus on proactive management and continuous improvement. Our team monitors, maintains, and supports your systems to minimise downtime and resolve issues before they impact your business.

How we optimise:

  • 24/7 system monitoring
  • Proactive maintenance and patching
  • Fast response to issues
  • Risk reduction and security management
  • Rapid issue resolution and ongoing support

3. Enhance

Accelerating your growth

With a solid and optimised IT environment in place, we work with you to align technology with your business goals. This stage is about leveraging IT to improve efficiency, support growth, and maximise return on investment.

How we enhance:

  • Alignment of IT with business strategy
  • Technology planning and future-proofing
  • Cost control and budget optimisation
  • Evaluation of new tools and platforms
  • Capacity planning and scalability
  • Regular strategy and review sessions

Usefull Links

Microsoft Teams Adoption Resources

Explore Microsoft’s official guides, training materials, and best-practice resources designed to help organisations successfully deploy and adopt Microsoft Teams. Learn how to improve collaboration, train users, and maximise the value of Teams within your Microsoft 365 environment.

LEARN MORE

About Microsoft Teams

Microsoft Teams is a powerful collaboration platform within Microsoft 365 that brings chat, video meetings, calling, file sharing, and teamwork into one secure workspace. Designed for modern businesses, Teams helps staff communicate in real time, collaborate on documents, and manage projects without switching between multiple apps.

With structured Teams and Channels, organisations can organise conversations by department, client, or project. Files shared in Teams are securely stored in SharePoint and OneDrive, enabling real-time co-authoring, version control, and secure access management. Integrated with Microsoft Entra ID, Conditional Access, and Microsoft Defender, Teams delivers enterprise-grade security and compliance controls to protect sensitive business data.

Whether your workforce is office-based, remote, or hybrid, Microsoft Teams enables:

  • Instant messaging and presence awareness
  • Secure online meetings with recording
  • Centralised document collaboration
  • Business calling capabilities (with licensing)
  • Integration with Microsoft 365 apps and third-party tools

Microsoft Teams simplifies communication, improves productivity, and strengthens secure collaboration across your organisation.

Find Out more Contact us


NEXT

Teams Features

  • Persistent Chat: Teams allows for continuous, threaded conversations within channels and direct messages, making it easy to keep track of discussions over time.
  • Rich Text Formatting: Users can format messages with bold, italics, bullet points, and more, making it easier to communicate clearly.
  • @Mentions: You can tag individuals or entire teams to draw their attention to specific messages or updates.
  • High-Quality Video Calls: Teams supports HD video conferencing, allowing users to conduct virtual meetings with clear video and audio.
  • Meeting Scheduling: Integrated with Outlook, users can schedule meetings directly within Teams or Outlook, ensuring that all participants receive calendar invites.
  • Meeting Recordings: Teams allows users to record meetings, which can then be automatically saved to OneDrive or SharePoint for later reference.
  • Real-Time Sharing: During meetings, participants can share their screens to collaborate on documents, presentations, or applications in real time.
  • Whiteboard: Teams includes a digital whiteboard feature, allowing participants to brainstorm and visualize ideas together during meetings.
  • Integrated with SharePoint: Files shared in Teams channels are stored in SharePoint, making them easily accessible and securely stored.
  • Real-Time Co-Authoring: Users can collaborate on documents (Word, Excel, PowerPoint) directly within Teams, with changes being synchronized in real-time.
  • File Tabs: Each channel can have dedicated file tabs for easy access to important documents and resources.
  • Team Structure: Users can create teams for different projects, departments, or groups, and organize conversations into channels based on topics or workstreams.
  • Private Channels: Teams supports the creation of private channels, which are only accessible to selected members within a team, for more confidential discussions.
  • App Store: Teams integrates with a wide range of third-party apps and services, such as Trello, Asana, GitHub, and more, allowing users to extend the platform’s functionality.
  • Custom Bots: Organizations can create custom bots that interact with users, provide information, or automate tasks directly within Teams.
  • VoIP and PSTN Calling: Teams supports voice over IP (VoIP) calls and can integrate with the public switched telephone network (PSTN) for traditional phone services, allowing users to make and receive calls from anywhere.
  • Call Transfer and Voicemail: Teams includes features like call transfer, call forwarding, and voicemail, making it a comprehensive solution for business communications.
  • Microsoft Planner Integration: Teams integrates with Microsoft Planner, allowing users to create, assign, and track tasks within the platform.
  • To-Do Lists: Users can manage personal tasks and to-do lists directly within Teams, helping them stay organized and on track.
  • Teams Rooms: Microsoft Teams supports specialized hardware for meeting rooms, such as cameras, microphones, and screens, optimizing the meeting experience in physical spaces.
  • Device Integration: Teams works seamlessly across various devices, including desktop computers, smartphones, and tablets, ensuring accessibility and consistency.
  • End-to-End Encryption: Teams offers end-to-end encryption for meetings and chats, ensuring that communications are secure.
  • Data Loss Prevention (DLP): Integrated with Microsoft 365’s DLP policies, Teams helps prevent sensitive information from being shared inappropriately within chats or files.
  • Compliance Recording: Teams supports compliance recording, ensuring that all communications are logged and stored in accordance with legal and regulatory requirements.
  • Large-Scale Webinars: Teams allows organizations to host live events and webinars for up to 10,000 participants (or more with advanced licensing), making it a powerful tool for large-scale presentations and public events.
  • Interactive Features: Webinars in Teams can include Q&A, polls, and attendee engagement tools, enhancing the experience for both presenters and participants.

Small Group Discussions: Breakout rooms allow meeting organizers to split participants into smaller groups for focused discussions, which can then rejoin the main meeting.

  • Custom Notifications: Users can customize their notification settings to stay informed about important updates without being overwhelmed by alerts.
  • Priority Notifications: Teams offers the ability to mark messages as urgent, ensuring that recipients are notified repeatedly until they respond.

Analytics and Reporting: Teams provides insights into collaboration patterns, meeting effectiveness, and user activity, helping organizations optimize their communication strategies.

Contact us

Total Solutions IT provides modern and secure digital workplaces, focusing on the B2B market with comprehensive services in Telecommunications, Internet, Cloud, IT Managed Services, and Cyber Security.

Navigation

Customer Service

Contact

EMAIL
support@tsit.au

PHONE
(02) 6061 4222

ADDRESS
23 Stanley Street
Wodonga VIC 3690 Australia