Microsoft 365 Consulting

Microsoft 365 Consulting from Total Solutions IT helps businesses successfully plan, implement and optimise Microsoft 365 solutions. Whether you are introducing Microsoft Teams, SharePoint, OneDrive or the Microsoft Power Platform, our experienced consultants provide guidance every step of the way. We help organisations improve collaboration, productivity and security, ensuring Microsoft 365 is configured correctly to support modern business processes and long-term digital transformation.

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Microsoft 365 Consulting from Total Solutions IT helps businesses plan, deploy, and optimise their Microsoft 365 environment to improve productivity, security, and collaboration. Our experienced consultants work with organisations to ensure Microsoft 365 is configured correctly, aligned with best practices, and delivering maximum value from your cloud investment.

Microsoft 365 is more than just Office apps. It is a complete modern workplace platform that allows businesses to securely access email, documents, and collaboration tools from anywhere.

Our Microsoft 365 consulting services can help your business with:

  • Microsoft 365 migration and tenant setup
  • Microsoft Teams collaboration and communication
  • SharePoint and OneDrive document management
  • Security configuration including Conditional Access and Microsoft Defender
  • Device management with Microsoft Intune
  • Improving Microsoft Secure Score and cyber security posture

With the right strategy and implementation, Microsoft 365 enables businesses to work smarter, collaborate more effectively, and protect critical business data while supporting modern hybrid work environments.

Microsoft 365 Features

Essentials

Microsoft 365 Essentials provide the core tools businesses need to communicate, collaborate, and manage data securely in the cloud. These foundational services help organisations stay productive whether staff are working in the office, remotely, or on mobile devices.

With Exchange Online, businesses gain reliable cloud email and calendaring. SharePoint enables secure document management and company intranets, while OneDrive provides personal cloud storage for files and backups. Microsoft Teams brings chat, video meetings, and collaboration together in one platform. Mobile smartphone apps allow staff to access email, files, and meetings from anywhere, and integrated data backup and security features help protect business information.

Together, these Microsoft 365 essentials create a modern workplace platform designed for productivity, collaboration, and secure cloud-based business operations.

Advanced

Microsoft 365 Advanced Features provide organisations with powerful tools that go beyond everyday productivity, helping businesses improve security, manage devices, automate processes, and maintain compliance. These advanced capabilities allow companies to build a secure, scalable, and modern cloud environment that supports both remote and in-office work.

With Microsoft Intune, businesses can manage and secure company devices such as laptops, desktops, and mobile phones from a central platform. Microsoft Defender delivers advanced cyber-security protection against threats like malware, ransomware, and phishing attacks. Microsoft Entra ID adds identity protection, multi-factor authentication (MFA), and conditional access policies to secure user logins. Organisations can also use Power Automate and Power Apps to automate workflows and create custom business applications, improving efficiency and reducing manual tasks across the organisation.

Cyber Security

Microsoft 365 Cyber Security Features provide businesses with powerful tools designed to protect users, devices, and sensitive data from modern cyber threats. Built-in security services help organisations strengthen their security posture while supporting a secure and productive cloud-based workplace.

Solutions such as Microsoft Defender help detect and block malware, phishing attempts, and ransomware before they impact the business. Microsoft Entra ID improves identity security with Multi-Factor Authentication (MFA), Conditional Access policies, and advanced sign-in protection.

Additionally, Microsoft Intune allows organisations to secure and manage company devices, ensuring only trusted and compliant devices can access company systems. Features like Data Loss Prevention (DLP) and Microsoft Purview compliance tools help protect sensitive business information and support regulatory compliance.

Our Approach:

Complete 360° Care of Your IT.

At Total Solutions IT, we take a proactive, end-to-end approach to managing your technology. Our proven three-stage framework transforms IT from a constant frustration into a reliable, secure, and scalable business asset — supporting what you need today while preparing you for tomorrow.

1. Stabilise

Bringing your IT up to standard

We start by gaining a deep understanding of your business and your existing IT environment. From there, we address gaps, risks, and inefficiencies to create a stable, secure foundation you can rely on.

How we stabilise:

  • Comprehensive IT audit and health check
  • Review of your current systems and workflows
  • Identification of risks and problem areas
  • Clear, prioritised recommendations
  • Development of a practical IT roadmap

2. Optimise

Fine-tuning your operations

Once your IT is stable, we focus on proactive management and continuous improvement. Our team monitors, maintains, and supports your systems to minimise downtime and resolve issues before they impact your business.

How we optimise:

  • 24/7 system monitoring
  • Proactive maintenance and patching
  • Fast response to issues
  • Risk reduction and security management
  • Rapid issue resolution and ongoing support

3. Enhance

Accelerating your growth

With a solid and optimised IT environment in place, we work with you to align technology with your business goals. This stage is about leveraging IT to improve efficiency, support growth, and maximise return on investment.

How we enhance:

  • Alignment of IT with business strategy
  • Technology planning and future-proofing
  • Cost control and budget optimisation
  • Evaluation of new tools and platforms
  • Capacity planning and scalability
  • Regular strategy and review sessions

Microsoft 365

We can help you plan a seamless cloud migration of your mailbox and files with nearly zero downtime for a hassle-free experience.

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Microsoft SharePoint

Empower a hybrid, connected, and collaborative work style by using SharePoint for Intranet, content management, and more.

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Microsoft Teams

Transform the way you work by enabling chat, call, online meetings, and content sharing, all in a single hub for teamwork.

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Microsoft Power Platform

Quickly build low-code business apps and automate your manual business processes with Power Apps and Power Automate.

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Microsoft Security Services

Use Microsoft Defender for Microsoft 365 to guard your organisation’s data, devices, user identities, and apps against cyber threats.

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Modern Managed Services

Partner with a Modern MSP that combines enablement, dedicated support, and leading-edge tools to get more from Microsoft 365.

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Microsoft 365 Consulting

Microsoft Office has been a cornerstone of corporate IT networks for decades, with nearly every business having used it at some point. Today, Microsoft 365 is one of the many cloud services the software giant offers, bringing their suite of office tools into the cloud. This shift provides businesses with a flexible, anytime, anywhere solution to meet their core software needs.

Just as the Microsoft Office suite was vital for businesses in the 90s and 2000s, Microsoft 365 apps are equally crucial for companies today. Whether you’re setting up Office 365 for the first time or migrating your existing services to a new network, Total Solutions IT is here to offer essential support.

Migration
As businesses grow, they inevitably need to upgrade their IT infrastructure. Fortunately, you can migrate all your Microsoft 365 business data and services from your old system to a new one with our Microsoft 365 Consulting services. However, migrations don’t always go as smoothly as planned. Total Solutions IT provides a comprehensive Office 365 migration service, helping clients transfer data between networks and systems, regardless of how old their current setup is.

Management
One of the key advantages of cloud-based software is the ability to manage it from anywhere. Total Solutions IT offers guidance and support in setting up and managing your Office 365 plan. Microsoft’s SharePoint Online fosters collaboration among different teams, even when they can’t be physically together. We can help you set up SharePoint Online and maximize its potential as a collaborative tool.

Monitoring
Our Office 365 monitoring service provides valuable insights into various metrics, helping you quickly identify and address performance issues. If you’re using Skype for Business, we ensure that your communication quality is top-notch, diagnosing and resolving technical issues promptly.

Security
If you’re processing sensitive data through Microsoft 365 apps, security is paramount. While Microsoft 365 Business Premium includes numerous security and compliance features, navigating them can be challenging without experience. Total Solutions IT can audit your Office 365 setup, patch security gaps, and configure Azure Active Directory to ensure appropriate access controls and authentication are in place. We also assist with migrating from Outlook to Microsoft Exchange Online, ensuring your communications are private and secure.

Backup
Maintaining regular backups is essential for any business using Microsoft 365. Data loss can occur due to hardware failures or cyberattacks, but up-to-date backups can mitigate the damage. Total Solutions IT can set up your system with multiple redundancies, ensuring that any lost data can be quickly restored without disrupting operations.

Microsoft Teams
Since the 2020 pandemic, Microsoft Teams has become a crucial tool for businesses, with usage soaring. If your business is moving towards permanent remote work arrangements, Total Solutions IT can help you set up Microsoft Teams for seamless collaboration.

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