Company Profile

Total Solutions IT

Total Solutions IT (TSIT) is a professional Managed Services Provider (MSP) headquartered in Albury–Wodonga, delivering end-to-end IT solutions for businesses across regional Victoria, New South Wales, and Australia. We specialise in secure, scalable, and high-availability technology environments that support modern workplaces and mission-critical operations.

Founded in 2013, TSIT has established a reputation for reliability, technical expertise, and exceptional service delivery. Our team supports a diverse portfolio of clients, including medical centres, engineering firms, real estate agencies, hospitality venues, not-for-profit organisations, and professional services.

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Organisational Overview

TSIT provides fully managed IT services designed to improve system uptime, strengthen cybersecurity posture, and streamline the digital operations of small to medium-sized organisations.
Our approach focuses on:

Proactive monitoring and maintenance
Industry-aligned cybersecurity frameworks (ACSC Essential Eight)
Standardised best-practice deployment across all environments
High-quality technical support with clear and efficient communication

We combine local presence with enterprise-grade tools, delivering the capabilities of a large IT provider while maintaining personal, relationship-driven service.

Core Services & Capabilities

Managed IT Services & Helpdesk Support
Comprehensive support for all users, systems, networks, and business applications.

Microsoft 365 Management & Security
Licensing, configuration, compliance, Identity protection, Conditional Access, Secure Score improvement, and Microsoft Defender for Business.

Cybersecurity Services
ACSC Essential 8 alignment, vulnerability mitigation, threat monitoring, policy development, risk reviews, and incident response assistance.

Network & Infrastructure Deployment
Design, installation, and optimisation of secure network environments including VLANs, VPNs, MikroTik routers, UniFi switching, and wireless systems.

Cloud & On-Premises Infrastructure
Server migrations, cloud adoption strategies, hybrid infrastructure, and business-critical system planning.

Business Phone Systems
Deployment and management of Vodia cloud PBX solutions, Yealink devices, SIP integrations, and voice redundancy.

Backup & Business Continuity
Implementation of cloud and local backup strategies, disaster recovery planning, and business resilience frameworks.

Our Commitment to Security

Security is embedded across every service we deliver.
TSIT utilises:

Microsoft Defender stack
MFA and Conditional Access policies
Robust email security (SPF, DKIM, DMARC, anti-phishing)
Device compliance management
Continuous monitoring and alerting

We also provide scheduled Cybersecurity Reviews (quarterly, semi-annual, or annual) to track progress and reduce risk exposure.

Our Values

Integrity — We operate with transparency, honesty, and accountability.
Reliability — Clients can depend on timely, high-quality support.
Security — Cyber-resilience is at the core of every project and service.
Professionalism — We maintain high standards in documentation, communication, and service delivery.
Innovation — We adopt modern technologies to improve client outcomes.

Why Organisations Choose TSIT

Proven capability delivering IT services to multi-site, high-compliance environments
Local support with rapid response and onsite availability
Strong focus on cybersecurity and operational continuity
Standardised IT practices and proactive management
Clear communication, detailed documentation, and reliable project delivery
Dedicated long-term partnership approach

Summary

Total Solutions IT is a capable and experienced technology partner committed to helping organisations modernise, secure, and streamline their IT environments.
We deliver reliable support, industry-aligned security, and a high standard of professional service designed to meet the demands of modern business and tender requirements.

Total Solutions IT provides modern and secure digital workplaces, focusing on the B2B market with comprehensive services in Telecommunications, Internet, Cloud, IT Managed Services, and Cyber Security.

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Customer Service

Contact

EMAIL
support@tsit.au

PHONE
(02) 6061 4222

ADDRESS
23 Stanley Street
Wodonga VIC 3690 Australia